"Outstanding Serviceon a Difficult Warranty Service"
I had a brake issue on my 2018 Performante. It was handled with extreme customer sensitivity toward me. This dealership has a real genius and industry expert working there. He is Tim McKenna, the GM. In 30 years of car buying and dealing with different dealerships and brands, I have not come across someone as efficient, forward thinking and customer focused as this man. He handled my "difficult warranty claim" related to a brake pad failure with great poise and knowledge of Lamborghini and customer service at the factory.
Others that I dealt with were Mark Plummer and Travis Cearly and they both were excellent.
Second vehicle purchased with John. Great service and a pleasure to deal with. Louie I’m finance was also great in giving me the best information to make an educated decision.
"Another great car !"
I have just received by third Lamborghini, all bought and traded with Lamborghini Dallas over the last 6 years. I have had many interactions with this professional team, and have enjoyed the experience of obtaining the cars, almost as much as driving them ( almost, LOL ! ). They have made what could be a complex purchase straight forward and as simple as it can be. Always very fair with me, and the product has always been well supported. Scot Whitworth has been my point person the whole time, and is great, but everyone there has been helpful and supportive at one time or another. Louie, as always helped smoothly arrange the finance. Kudos to Jose for the X-Pel Wrap! A great dealership to work with. I have been proud to recommend them to my friends both here, and around the country. You can't go wrong with a Lambo, and certainly not with this team behind it.
This is the second Lamborghini that I bought from Lamborghini of Dallas and both experiences have been great. The whole team John, Mike, Louie, Mark and Tim are extremely knowledgeable and work to make the whole process easy. They know more about Lamborghini automobiles than anyone else in the US. They even setup a factory visit while I was in Italy so I could see the car on the production line!
I have dealt with Lamborghini Dallas for over 7 years and they are the best. Very thorough and above all else they are honest. Tim, John, Louie, Mark, service, everyone is great.
"Five Star *****"
John Hrad continues to be the foremost exotic car salesperson in the country. John is extremely knowledgeable with regard to all aspects of the automobiles offered at the dealership. His self education of the new features offered by Lamborgini and other manufacturers continues to set him apart from others in his industry. I have relied on John for more than 10 years to order my new Lamborgini’s because I know that he will use his research to deliver the very best automobile to me that Lamborgini can build. Thank you John for such a rewarding relationship!
"John and Louie, The best combo in the U.S. !"
I have every reason to believe John Hrad (now sales manager) and Louie Bonsukan (general sales and finance manager) are two of the best Lamborghini sales/finance combo in the United States ! I think perhaps this is one of the highest compliments I can give but I genuinely feel in my heart it is actually true. If anyone is interested in getting a new or pre-owned Lambo, wherever you are, even out of state like myself, I highly suggest give these two folks first a call.
John was very straight forward, honest, and consultative in his approach, which is how it should be done. And Louie has the highest level of experience, care, and skill set in getting financing done right. I never felt like just a number especially considering the Lamborghini I was interested in was a pre-owned older Gallardo with some higher miles on it and not one of their newer models and higher priced vehicles. They both actually went the extra mile to make sure I was getting the right vehicle for "myself "and not just there to quickly "make a sale." For them to genuinely have this care is what set them apart from the rest. Plus John and Louie no pressure, no patronizing ways should be admired and emulated. And now that I physically have the car, the trust is completely validated as this car is very clean and amazing !
Also I realize Lamborghini of Dallas really cares about their reputation and repeat business and it's my strong opinion they only stock very clean pre-owned cars after conducting my diligence. I know getting a pre-owned car from a dealer or private party can cause some justifiable worry. I'm quiet detailed and methodical about this matter myself especially since I'm from out of state and would be getting this vehicle sight unseen. And also mine being an older model vehicle with some higher miles on it. But this dealership put me at total ease by their transparency, including speaking with their service department and in particular Mark Plummer, service manager, who is very knowledgeable/skillful and patient and just an overall great guy. Lastly want to give a shout out to Tim McKenna, general manager, who oversaw everything, approved a very fair deal, and made sure everything went smooth from behind the scenes.
John and Louie's respective service and expertise again are unparalleled. I think if we cloned John and Louie to be in every Lambo dealership in the world, I think Lamborghini numbers would skyrocket even more. They are that good and my experience from start to finish was that wonderful and they should be recognized. They have a customer for life in me. Don't just take my word, just call them and ask and experience the difference for yourself. Ask for John for sales matters and Louie for financing matters. You will see these guys are genuinely special.
"Lamborghini Recall Service"
I just wanted to say kudos to the Lamborghini staff. John Hrad and Mark Plummer for helping me make my recall a pleasant experience you can always count on them for fast, friendly, and efficient service.
"Tail light "
- Rosso vik manual
Since I purchased the car my experience has been wonderful. My only issue was right after I purchased it and they replaced one of the tail light assemblies and it does not even closely match the other... you ask why I didnt complain about it at the time... I purchased this vehicle to drive, and I do... love the six speed manual!!
"Clear Bra Install-2017ACR"
- BH Viper ACRX2
JP went above and beyond on installing my clear bra. Very clean shop, technicians, and installation. Handled my car with great detail and was genuinely concerned about doing a good job! I HIGHLY recommend having clear bra installed hear.