Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 25

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
4.5
315 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

4.5

315 Reviews

Write a Review

315 Reviews of Mark Retherford

December 05, 2021

Dealership Rating

Great always had great service the people are friendly and helpful would recommend you guys to others More

by lackerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: All were great

December 03, 2021

Dealership Rating
Employee Rating

Service was great and both Mark and Linda were most helpful. Car is doing great. More

by sixdoglady
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 02, 2021

Dealership Rating

I am glad to say your Peaple were a pleasure to do business with. My truck was ready when they said it would be. They kept me advised hit was coming and asked me if I wanted them to replace extra ite More

by Martin McKinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2021

Dealership Rating
Employee Rating

I enjoyed prompt, friendly service. No waiting. I never have been disappointed in dealer service. More

by fmwhitley
Recommend Dealer
Yes

Other Employees Tagged: Emily Magana

November 24, 2021

Dealership Rating

I was greeted politely by the service rep and had a very brief wait for my service needs. More

by MIKLRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

November 23, 2021

Dealership Rating
Employee Rating

Always prompt and friendly. Never rude or difficult to deal with when talking to any of the staff! More

by robynpurple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 21, 2021

Dealership Rating

A pleasant place to gat my RAV serviced. Love the big lobby with lots of seating & coffee & wifi. More

by zangha@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Humberto Pena

November 20, 2021

Dealership Rating
Employee Rating

Mark handled our issue with a friendly and professional attitude even though his department was flooded with customers but short on staff. Thank you Mark! More

by JMROBERTS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Adam Valencia

November 05, 2021

Dealership Rating
Employee Rating

Poor communication, missed follow up, faulty diagnosis and inflated parts prices made this a very, very unpleasant experience. Workmanship seems good, but I’ve never had so much trouble with the service w More

by CaptnDwt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Adam Valencia

Nov 05, 2021

Sierra Toyota responded

Hello CaptDwt, I'm sorry for your recent service visit experience. I would like to discuss what transpired and how we can correct the situation. Please give me a call at your convenience at (520) 515-1671 or email austin@sierratoy.com. Thank you, Austin Fornof Service Manager

October 30, 2021

Dealership Rating
Employee Rating

Great service as always, helpful and quick. Service advisor tells you what you need greatexperience, More

by BRIANNOT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Brian Moldenauer, Jared Pangus, Humberto Pena, Adam Valencia

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