Mark Roncone | Page 24

We knew soon as we walked in that this was a place we would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was would like to purchase from! We are car shoppers and we’ve dealt with quit a few dealerships and this one was very classy and Professional! Mark was great he really made us feel welcome and appreciated! So thanks for the great experience and we will refer this dealerships! More

Helpful 0

Report | Print

GOOD STUFF Every few yrs I buy a car. It's an experience I don't care for. However, on this occasion it was different. Wasn't as bad I thought. The sales tea Every few yrs I buy a car. It's an experience I don't care for. However, on this occasion it was different. Wasn't as bad I thought. The sales team was considerate and not 'pushy'. They were understanding and didn't pressure me. As a matter of fact, they were helpful when I told them I was looking at another car and dealership. I'm very pleased with my experience and I'm afraid my wife will follow in my footsteps to this dealership. A job well done and I thank them. MK More

Helpful 0

Report | Print

Professional, Welcoming, and Efficient! Mark Roncone delivered great customer service, communicated timely and was very friendly. He had both vehicles waiting for us and also had a few opti Mark Roncone delivered great customer service, communicated timely and was very friendly. He had both vehicles waiting for us and also had a few options for us to look at. Would definitely be a repeat customer. Joseph in Finance was also easy to work with. More

Helpful 0

Report | Print

Very Professional We came in with a SUV in mind but ended up leaving with a better one at a great price. We got a great deal and although we had already secured financi We came in with a SUV in mind but ended up leaving with a better one at a great price. We got a great deal and although we had already secured financing through our credit union, we decided to see if we could get a better rate and did through the dealership. We were very happy with everything and my wife loves her new QX80! Thank you for all your time and help getting us into our new ride! More

Helpful 0

Report | Print

Great people to work with. I was out of town when we bought the QX 80 and the salesman and finance man made it easy for us to get paperwork done. bought the QX 80 and the salesman and finance man made it easy for us to get paperwork done. More

Helpful 0

Report | Print

I recently purchased a new QX80 from Naperville Infiniti and worked with Adam and Mark. They were provided a great customer experience. Adam was very knowledgeable and straight forward throughout. I woul and worked with Adam and Mark. They were provided a great customer experience. Adam was very knowledgeable and straight forward throughout. I would highly recommend Infiniti of Naperville to any family or friends. More

Helpful 0

Report | Print

We’ve been working with this dealership for 8 years. The service has always been top notch. Doug in the service department is always very professional and honest. We recently purchased a QX60 with Mark Ron service has always been top notch. Doug in the service department is always very professional and honest. We recently purchased a QX60 with Mark Roncone and he was also a pleasure to work with. We appreciated his patience and honesty while we were trying to decide which vehicle to purchase. We especially loved that he wanted to make sure the used car we purchased looked impeccable, He had us bring it back in so the dealership could fix some scratches on it. Thanks Infiniti for taking care of us, as always! More

Helpful 0

Report | Print

I worked with this dealership remotely, and was impressed with how everyone worked as a team. Initially I worked with Mariama, and she connected me with Mark in sales. Mark was very helpful and Dale helped m with how everyone worked as a team. Initially I worked with Mariama, and she connected me with Mark in sales. Mark was very helpful and Dale helped make sure everything went smoothly with the logistics of my purchase when Mark was out of the office a few of the days. I did feel some frustration with the finance department because I decided to forego some of the extra warranty coverage, and it was easy to tell the person I talked to was unhappy with my decision. I get that this person was trying to sell a product he believes in and stands proudly behind, but felt this individual could have done a better job of being less aggressive and more respectful of my choice. Other than that, my experience was wonderful and I would definitely do business with Infiniti of Naperville again! More

Helpful 0

Report | Print

Amazing experience. Everyone was so helpful! Mark and Dale helped me to get a good car that I really liked! Additionally, Joseph was very nice and helpful with all the paperwork and was extremely persona Dale helped me to get a good car that I really liked! Additionally, Joseph was very nice and helpful with all the paperwork and was extremely personable. Overall everyone made me feel comfortable with my purchase! More

Helpful 0

Report | Print

Buying my fourth Infiniti was a pleasure! I came back to Mark and Dale because they are an absolute pleasure to work with. This is my 2nd car purchase working with Mark and my fourth working w I came back to Mark and Dale because they are an absolute pleasure to work with. This is my 2nd car purchase working with Mark and my fourth working with Dale. In every case they have made it easy and a pleasure to do business with. In fact they have made it a very positive experience for me and my family time and again! I will always consider Infiniti of Naperville 1st and always provide Dale and Mark an opportunity to earn my business, I really cant say enough about my experience and always tell others looking for a vehicle to call Dale. He always puts the customer first! More

Helpful 0

Report | Print