Mark Roser | Page 3

Placed a call w Service Manager and never received a call back to correct. They charged too much to my Ford rewards and said the mobile service cost as much as going into the dealership so cancelled appoint back to correct. They charged too much to my Ford rewards and said the mobile service cost as much as going into the dealership so cancelled appointment for Monday 4/1 to have mobile come out 4/2 to be charged more. Then the mobile team was given one amount, Kristin was giving one amount and Mark another amount for a cabin air filter. Not happy at all and feel there should be some explanation and I will report to Ford company about this if this isn’t taken care of. Happier with the sales team when we bought our vehicle in December than serving Mark Roser ghosting my calls. Make it right please. More

by HARNETT-PERRY Verified Customer Verified Customer

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The salesman Joel is very helpful and all the staff there from start to finish is awesome thank you all for helping me get my Ford ranger 2020 from start to finish is awesome thank you all for helping me get my Ford ranger 2020 More

by susieq161966 Verified Customer Verified Customer

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Great service, with very friendly and knowledgeable staff. Prompt service with a very customer mine focus. staff. Prompt service with a very customer mine focus. More

by SERVICE@EXPRESSMACHINETOOLSERVICE.COM Verified Customer Verified Customer

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Can't say enough good things about Mark Roser! Great experience with the Mobile Service Truck. Great experience with the Mobile Service Truck. More

by GBACON Verified Customer Verified Customer

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Jeremy and Wes were very nice and very professional. They kept me informed throughout the whole service and even checked on me after it was all done. They kept me informed throughout the whole service and even checked on me after it was all done. More

by ademott82 Verified Customer Verified Customer

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As always Ford went above and beyond to accommodate me with quick and professional service with quick and professional service More

by wdherb330 Verified Customer Verified Customer

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Always appreciate the professionalism and fast service Attention to detail on my vehicle is priority Attention to detail on my vehicle is priority More

by VATECHHOKIE51 Verified Customer Verified Customer

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Service department is awesome . Very courteous and helpful. Knowledgeable and prompt. Thanks for your help Very courteous and helpful. Knowledgeable and prompt. Thanks for your help More

by JRA209 Verified Customer Verified Customer

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Great crew to work with. Don't we wish all dealers maintance departments were this good. Don't we wish all dealers maintance departments were this good. More

by KEEFEDONNA Verified Customer Verified Customer

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Took to quick lane for an oil change before I headed to SC. I can always depend on Beck Ford to get me in and out, Nice and knowledgeable people at Beck Ford SC. I can always depend on Beck Ford to get me in and out, Nice and knowledgeable people at Beck Ford More

by ALLENKJ Verified Customer Verified Customer

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