Mark Roser
Mark Roser at Beck Ford

Mark Roser | Page 4

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Mark Roser

September 25, 2025

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Employee Rating

Beck Ford is the only Dealership that I will do business with. The customer service is the best. More

by danrodriguezlawncare
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 25, 2025

Beck Ford responded

Thank you so much for your kind words, Dan! We're honored to be your dealership of choice and truly appreciate your loyalty. Providing top-notch customer service is our priority, and it’s great to hear that it’s making a difference. We look forward to serving you again in the future! — Your Beck Ford Team

August 26, 2025

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They done what was right and fixed my truck. So impressed with the guys who worked on my truck More

by fergusonrv
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 26, 2025

Beck Ford responded

“Thanks for the kind words! We’re glad our team was able to complete your repair. We appreciate your trust in Beck and look forward to seeing you again!”

August 22, 2025

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Did a excellent job thank you love the car and is really affordable would highly recommend More

by MDUNN352386
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Recommend Dealer
Yes
Aug 25, 2025

Beck Ford responded

Thank you for your kind words! We’re so glad to hear you love your new car and found it to be a great value. We truly appreciate your recommendation and look forward to serving you again in the future!

August 21, 2025

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Got an update installed that kept failing for me! It kept saying low 12V cattery More

by larry400
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2025

Beck Ford responded

Thanks, Larry. We appreciate the 5-star review. Let us know if we can do anything further for you.

August 20, 2025

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Service department is working to resolve an issue with my truck. They even gave me a loaner so I could return to work. Highly recommend their service. More

by ROBRO140
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Recommend Dealer
Yes
Aug 25, 2025

Beck Ford responded

Thank you for sharing your feedback! We’re glad our Service Department was able to provide you with a loaner and keep you on the road while we work on your truck. We appreciate your recommendation and look forward to seeing this repair through to completion for you!

August 06, 2025

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Great service. Highly recommend for any routine service and maintenance. Team is great to work with. More

by dje6381
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 11, 2025

Beck Ford responded

Thanks for the 5-star review! We'll be sure to share your comments with our Ford team.

August 04, 2025

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Dealership was able to resolve issues with my truck in a timely manner. Provided a nice loaner during the repairs. More

by petelamoreaux
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Beck Ford responded

Thank you for your review! We're glad we could resolve the issues with your truck quickly and that the loaner helped make things more convenient for you. We appreciate your business and look forward to serving you again!

July 24, 2025

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Employee Rating

I brought my Explorer in to get alignment and was informed that it needed more extensive repair. Both Mike and Rex was very professional and made sure that I understood exactly what was needed and ke More

by ROBRO140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Beck Ford responded

Thank you for the thoughtful review! We're glad Mike and Rex provided clear communication and professional service throughout your visit. It’s great to hear that you felt well-informed and confident in the care your Explorer received. We truly appreciate your recommendation and will be sure to share your kind words with the entire team!

July 19, 2025

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While on vacation from Massachusetts, the rear differential in my truck came apart on a Friday afternoon. After having left a message, Mark Roser called me back. In our conversation, Mark display More

by OAKDALEPROPERTY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rexx Graham

July 19, 2025

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Employee Rating

Great people easy to work with in service. Had my car in and out, great communication. More

by brian.freeman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Beck Ford responded

Thanks, Brian! We appreciate your feedback and we look forward to seeing you on your next visit!

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