Mark Schultz | Page 6

The have a complete team from salespersons like Richard Brabo to service persons like Mark Shultz who are good people who put their customers first. Brabo to service persons like Mark Shultz who are good people who put their customers first. More

by billraffo Verified Customer Verified Customer

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Rental car desk took my reserved Tacoma away. Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Hig Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Highlander after I was going to reschedule my visit due to Devon’s interaction with the rental desk. Young woman at rental desk was very incompetent. Next day I went to put my trailer hitch on rental, I realized I could not do my tasks since there was not a receiver, as you know that’s why a like or close to like is why I reserved a Tundra. Service.. service called said truck ready. It wasn’t, I had to return a few days later after it was completed. Lack of clear communication with service. The customer service with scheduling as each other covers each others shifts aren’t all on the same page as far as each others clients regards. All in all your group always takes care of us well but more hiccups this time than in the past. We are grateful for what you do, I’m just giving you feedback as do you can smooth out the bumps! More

by Steve Nichols Verified Customer Verified Customer

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I am always pleased when i take my cars there. Mark is very good. He always explains everything clearly Mark is very good. He always explains everything clearly More

by rosalindam14690 Verified Customer Verified Customer

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It was nice visit, they were very professional and do my car service really quick car service really quick More

by guatereu1980 Verified Customer Verified Customer

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I felt that Mark was honest and real. Plus a nice person. On the other hand you’re sales department was a real disappointment. Plus a nice person. On the other hand you’re sales department was a real disappointment. More

by karen.s.sommerfeld Verified Customer Verified Customer

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Great dealership but bad service advisor. I really love my Crown Platinum and sales process was easy. I really love my Crown Platinum and sales process was easy. More

by bishopbf Verified Customer Verified Customer

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I generally take my car to Santa Cruz Toyota for service. They do a good job overall. Mark was great in helping find the right balance between recommended service and my wallet :) which was greatly appreciat They do a good job overall. Mark was great in helping find the right balance between recommended service and my wallet :) which was greatly appreciated! More

by tvergon Verified Customer Verified Customer

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I always have a very pleasant experience at Toyota of Santa Cruz. They go above and beyond. Santa Cruz. They go above and beyond. More

by Santacruzsass Verified Customer Verified Customer

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Great service rep and great service At Toyota Santa Cruz. That’s all for now folks. Cruz. That’s all for now folks. More

by alpert52 Verified Customer Verified Customer

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Timeliness was key. Great at communicating what was wrong, how to fix it, and timing Great at communicating what was wrong, how to fix it, and timing More

by peta Verified Customer Verified Customer

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