Mark Schultz | Page 7

Santa Cruz Toyota rocks. Mark Shultz was amazingly helpful. He went above and beyond!! Very happy thank you Mark Shultz was amazingly helpful. He went above and beyond!! Very happy thank you More

by susanfarrahi Verified Customer Verified Customer

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Their communication was excellent and they worked well with my insurance company!!! They were great!! with my insurance company!!! They were great!! More

by tony@scurichinsurance.com Verified Customer Verified Customer

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Excellent service therefore I have been using them for over 25 years. We had several Toyota cars and they are so reliable. over 25 years. We had several Toyota cars and they are so reliable. More

by Yoshi Verified Customer Verified Customer

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Quick and friendly. Hot coffee is a plus, and with the pastries, it is an added treat. Hot coffee is a plus, and with the pastries, it is an added treat. More

by jogrfo Verified Customer Verified Customer

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Management did great job handling any concern that I had. They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will con They spent a lot of time with me until I felt comfortable and confident that I was in good hands bringing my vehicles to them for service. I will continue to be a customer. I did not leave a review after my last service visit, but want to mention that I had a great experience working with Hunter. He gave me solid advice on my 1998 Tacoma that needed a long list of work, some of which was pretty unusual compared to typical service. This was no problem and I felt confident I came to right place. More

by Jordan.tuck Verified Customer Verified Customer

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Mark Shultz has the right people skills. Making the customers feel at ease and getting the real deal Toyota has to offer. Making the customers feel at ease and getting the real deal Toyota has to offer. More

by caudillizer Verified Customer Verified Customer

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Because Mark is so professional and knowledgeable, my service experience is always excellent. You are lucky to have such a valuable employee as Mark. service experience is always excellent. You are lucky to have such a valuable employee as Mark. More

by palzette Verified Customer Verified Customer

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The maintenance was done on time and the person were very helpful. It was easy to schedule an appointment. I am happy with the service. helpful. It was easy to schedule an appointment. I am happy with the service. More

by yromero67 Verified Customer Verified Customer

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The have a complete team from salespersons like Richard Brabo to service persons like Mark Shultz who are good people who put their customers first. Brabo to service persons like Mark Shultz who are good people who put their customers first. More

by billraffo Verified Customer Verified Customer

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Rental car desk took my reserved Tacoma away. Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Hig Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Highlander after I was going to reschedule my visit due to Devon’s interaction with the rental desk. Young woman at rental desk was very incompetent. Next day I went to put my trailer hitch on rental, I realized I could not do my tasks since there was not a receiver, as you know that’s why a like or close to like is why I reserved a Tundra. Service.. service called said truck ready. It wasn’t, I had to return a few days later after it was completed. Lack of clear communication with service. The customer service with scheduling as each other covers each others shifts aren’t all on the same page as far as each others clients regards. All in all your group always takes care of us well but more hiccups this time than in the past. We are grateful for what you do, I’m just giving you feedback as do you can smooth out the bumps! More

by Steve Nichols Verified Customer Verified Customer

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