Mark Thomas | Page 18

Garage door opener I brought my car in get garage door remote fixed. Big Tom handled my visit, no one could fix it I was not happy . You think thete would ne someone o I brought my car in get garage door remote fixed. Big Tom handled my visit, no one could fix it I was not happy . You think thete would ne someone on duty that knew the 2019' features. More

by patspat41 Verified Customer Verified Customer

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Great customer service I live an hour away and this is the 2nd car I have bought from Scranton because the service is outstanding. Each time I have gone there the salesman I live an hour away and this is the 2nd car I have bought from Scranton because the service is outstanding. Each time I have gone there the salesman have done a great job to make sure I'm completely satisfied with my car/truck. AJ was very helpful every step of the way, before, during and after purchase. More

by PAULDERR Verified Customer Verified Customer

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very comfortable Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going there for years, from this area. Thank You More

by Brian Verified Customer Verified Customer

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Honest I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they ca I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they can provide and was willing to listen and work for the mutual benefit for me and the dealership. This is why I have provided a honest excellent rating for everyone that was involved in my purchase experience. Ron Pritchyk, started the experience, he said did everything he said he would do and worked to find what I was looking for. Everyone else was of the same character. Thank you Toyota of Scranton I am driving a great car with the safety features that I hope become standard on all cars someday. More

by KUNIEGEL Verified Customer Verified Customer

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Purchased a new Rav4 - so far, so good we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use th we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use the computer a lot. Would prefer a phone call. More

by TWINB1940 Verified Customer Verified Customer

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Excellent! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! More

by Carl Lucas Verified Customer Verified Customer

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Review of exp. There's was some confusion on the fees.The 53'00fee wasw supposed to be n/a however it was added to the total price.It could be just a mistake however There's was some confusion on the fees.The 53'00fee wasw supposed to be n/a however it was added to the total price.It could be just a mistake however what is going to be done about it.Thank you More

by DOMMY911 Verified Customer Verified Customer

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Best experience - amazing team! An unexpected visit to Toyota of Scranton and I left with a 2019 4 Runner - Outstanding experience, from sales (Tom Rogari) to finance (Marco Valenti) An unexpected visit to Toyota of Scranton and I left with a 2019 4 Runner - Outstanding experience, from sales (Tom Rogari) to finance (Marco Valenti) to learning all about the 4 Runner (Mark Thomas).... Hands down, best dealership!!! Thank you to the entire team! More

by LYN3 Verified Customer Verified Customer

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Best Dealership in NEPA All I can say is stop in and take a look at the facility. Everything is state of the art. The employees dedication to the customer is second to none All I can say is stop in and take a look at the facility. Everything is state of the art. The employees dedication to the customer is second to none. I am on my 5 Toyota Vehicle. Each one I keep to around 80,000 miles. The vehicles have been great and I have not had an issue with any of them. I deal with Bonnie Weber and Brenda Willis and we have developed a great relationship over the years. Even the Sales Rep will greet me if he sees me in the service department to make sure everything is ok. My wife decided to purchase a vehicle from another dealership because she like the styling. The vehicle is fine but she totally misses the service she received from Toyota of Scranton. She can't wait to trade it in and get back to the Toyota Family. More

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New snow tires and windshield replacement Needed new snow tires, and found we needed a new windshield (suspected transport damage); good deal on tires, work done quickly. Thanks to Mark Thoma Needed new snow tires, and found we needed a new windshield (suspected transport damage); good deal on tires, work done quickly. Thanks to Mark Thomas who coordinated the windshield issue; also to Curt Manck for sending Paul (Tri-County glass specialist) to my workplace to assess and estimate. Paul was friendly and professional, and a great subcontractor-representative for Toyota Scranton. More

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