Mark Venti | Page 3

Quite possibly the best car buying experience I've ever had. From sales to finance to accessories,we received the absolute best service possible. Mr, Mark Venti, Mr Michael Crawford, and Mr John Dissen wen had. From sales to finance to accessories,we received the absolute best service possible. Mr, Mark Venti, Mr Michael Crawford, and Mr John Dissen went above and beyond to make the entire transaction as smooth as possible for us. I've already have had several calls and emails from John Dissen to follow up with any questions thst might have come up since our purchase. Thank you Team... we will definitely be making our future purchases there. More

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I have now purchased seven cars from this dealership over the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about ca the last 10 years. My salesman, John Dissen, has always been highly professional, responsive, and courteous. He is extremely knowledgable about cars in general and Porsches specifically. My overall impression of Hennessy Porsche is that they are passionate about delivering absolutely the best customer experience possible. They respect my time both in the sales and service department. I always learn something useful when I visit there... everyone seems very approachable and informative, even if its not the person you primarily work with, Great team spirit, always positive. You've got to love that as a customer. Of course, the Porsche product line itself is amazing. There's not a car in that dealership that I wouldn't love to be driving. Its fun to be a customer there. More

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Mike, your love for Porsche and the level of service it deserves was felt through the genuine care and time you’ve given us. Thank you for introducing us to our new baby. You made it a truly memorable ex deserves was felt through the genuine care and time you’ve given us. Thank you for introducing us to our new baby. You made it a truly memorable experience. More

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Hennessy Porsche was fantastic! Really enjoyed the car buying experience! Highly recommend this dealership for your Porsche wants!! Really enjoyed the car buying experience! Highly recommend this dealership for your Porsche wants!! More

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My expectations for Hennessy were high given my initial contact with the salesperson. I must however say that, by the time I took delivery, my experience did not leave me impressed. contact with the salesperson. I must however say that, by the time I took delivery, my experience did not leave me impressed. More

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I ordered my new Porsche from Hennessy Porsche. My Sales Advisor is Grant Van Brewer. The experience was above and beyond my expectations, especially since I'm coming from a long time BMW customer. My Sales Advisor is Grant Van Brewer. The experience was above and beyond my expectations, especially since I'm coming from a long time BMW customer. My new Porsche is a 2022 911 Carrera 4 GTS. From designing to ordering and picking up it was an awesome experience. The finance was very simple and quick, no long drawned out time wasting like any other dealerships. I worked with Chris Velez and John Sargent, which they were great and helped me and answered any questions I had. The General Manager also was very friendly and for him attentions to detail was on top. When my car came in to get PDI, my Service Advisor is Dan Bush, he took care of some extra installations of different accessories that were not included in the PDI and made sure everything was done correctly. All in all my experience with Hennessy was unbelievable and of course I would recommend to anyone to come and buy their first or next Porsche from Hennessy. I am already ordering my next Porsche, the new GT3. Hennessy got me for life. Thank you. Eric Lopez More

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First class purchase experience! !! Could not have been any better. Chris help me make great choices on PPF, accessories, options and knows his stuff!! !! Could not have been any better. Chris help me make great choices on PPF, accessories, options and knows his stuff!! More

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The new service manager Steve Richardson is terrible. I brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my cat brought my 2012 Porsche Cayenne in for service because of a check engine light and told them that another shop checked it and said it’s due to my catalyst converters. After service technician from Porsche did he’s evaluation Steve called me back and assured me it was not the catalyst converters and that it was something else which will cost around $3000 to repair. I asked Steve if he is absolutely sure it’s not due to the catalyst and he confirmed it was not. Them being a Porsche dealer I took he’s word for it and agreed to the repairs he recommended thinking they should have better technicians and testing equipment then the previous shop(I was very wrong). About 3 days after picking up my car from Porsche the check engine light was back and on top of that this time I started smelling a bad burning oil oder in the car too. Tried calling Steve right away but could never catch him(they would always have an excuse and transfer me to he’s voicemail which he never returned). Finally I called and asked for another service adviser (Charlie) who answered right away and tried to help. My wife dropped of the car for them to inspect it again and guess what they found the reason for the check engine light: “the catalyst converters” which I told them from the beginning caused the light..... By the way Charlie didn’t realize that the vehicle was worked on by them a few weeks earlier...and as soon as Steve found out that my car is back at the dealer and the diagnostic this time was what caused the problem in the first place, he immediately took over again (which I thought was very strange and suspicious). When I asked Steve what Porsche is going to do about miss diagnosing the problem the first time and charging me $3000 for something that did not fix the problem he said it’s a different problem and to fix it would cost me another $7700 🤯 and $1500 for the valve gasket to repair the oil smell that they caused. Long story short Steve Richardson along with Mark Ventei(general manager) did not even try to correct their mistake and left me with a broken car, check engine light, oil smell that I didn’t have before and a $3000 bill that was not necessary in the first place. The service department is awful and their technicians don’t know what they are doing if they couldn’t discover the correct problem the first time even after I told them the problem. After this incident I don’t think I would consider buying another Porsche for a long time and definitely not from this place because their service department is terrible!!! If you want peace of mind and a smooth service experience I would take my Porsche to a different dealer then Hennessy Porsche of North Atlanta👎🏼 More

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Always a pleasure to do business with John Dissen and Hennessy Porsche. I've been buying my cars there for more than a decade and have never been disappointed with the service or product. Wouldn't do b Hennessy Porsche. I've been buying my cars there for more than a decade and have never been disappointed with the service or product. Wouldn't do business any where else. More

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Great service from beginning to end. Richard J and Chris V. are the best! I really appreciate you guys for everything and will definitely remember this experience. V. are the best! I really appreciate you guys for everything and will definitely remember this experience. More

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