Mark Wickham | Page 14

Scheduled service visit Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area is clean and neat so I can see what's going on with my car. Waiting area is very comfortable and pleasant. Wi-fi works great too. I have a service agreement which saves time and money. More

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Best customer service This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been ex This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been extremely impressed with the customer service from the sales dept to the service dept over the last 3.5 years. The staff at JH Lexus wants the customer to feel appreciated and they do an excellent job conveying this. More

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Excellent customer service, very professional Mark Wickham was very professional and gave us excellent customer service, I can see us being repeat customers at Jim Hudson Lexus when its time for a Mark Wickham was very professional and gave us excellent customer service, I can see us being repeat customers at Jim Hudson Lexus when its time for a new car! More

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Great service! Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus and fixed the problem. Problem two was more complicated. The service manager called in a regional specialist who was able to pinpoint the problem, order the part, and fix the car. What great service to have a specialist come in and solve a complicated problem! Couldn’t ask for more! More

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Best car buying experience ever! I had been looking at the online market--Vroom, Carmax, CarGuru etc--with much hesitation. They had Lexus vehicles but I was skeptical. My daughter I had been looking at the online market--Vroom, Carmax, CarGuru etc--with much hesitation. They had Lexus vehicles but I was skeptical. My daughter encouraged me to go see Jade. She was so right! Jade was wonderful. He seemed to know what suited me even before I did. He was easy to talk to, never any pressure. It did not rattle him a bit when I wanted to drive more than one vehicle, so patient with me. I have bought a few cars in the last forty years but this was the smoothest transaction hands down. Not to mention my satisfaction with driving a Certified Pre-Owned. Would love to say I would be back in a few years but the last Lexus I had I drove for 12 years. Passed it on to my oldest daughter who is still driving it with over 260,000 miles logged! Terry More

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Wonderful Because everyone is so very helpful and alway very aware of your presents! When you call or come in they are always very helpful! Listen to what you Because everyone is so very helpful and alway very aware of your presents! When you call or come in they are always very helpful! Listen to what you are saying and answer with knowledge More

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Professional and Personal experience The Lexus ES 350 sales itself but Mark and Anita were so patient in answering a multitude of questions and helping me narrow and make a final decisio The Lexus ES 350 sales itself but Mark and Anita were so patient in answering a multitude of questions and helping me narrow and make a final decision. More

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Left nothing to be desired!! Mark Wickham was truly a pleasure to work with. He went over-board to help. A true professional. I would refer him to anyone. He was very knowledgeabl Mark Wickham was truly a pleasure to work with. He went over-board to help. A true professional. I would refer him to anyone. He was very knowledgeable about the vehicles. The buildings were very neat and clean!! More

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Hit it out of the Park Jim Hudson Lexus has hit yet another home run. Their maintenance staff provided excellent and speed service to get my car into the shop for a service Jim Hudson Lexus has hit yet another home run. Their maintenance staff provided excellent and speed service to get my car into the shop for a service. Their attitudes and overall support is nothing short of OUTSTANDING. It is always a pleasure to deal with an organization that takes customer satisfaction as the mantra for their service. These folks are simply the best More

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Great customer service Mark bent over backwards to get me the deal I needed. We are extremely happy with our experience. We will return to this dealership in the future Mark bent over backwards to get me the deal I needed. We are extremely happy with our experience. We will return to this dealership in the future More

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