Mark Wickham | Page 13

A most positive experience all around My first contact on calling to enquire about a Lexus ES was Mark Wickham and he remained a major and most effective member of the dealership in sellin My first contact on calling to enquire about a Lexus ES was Mark Wickham and he remained a major and most effective member of the dealership in selling me my car over the next few days. I was replacing my 06 Ford Fusion with, at age 86, my last car and I was struggling between a hybrid Camry and the Lexus ES 300h. Mark's positive and friendly attitude, never in the hard sell mode, was most persuasive as I decided that the car's quality and the promise of post-sale service excellence made the decision easy. Kayla set an excellent pace in going over details about the car's technology at our home when she delivered the Lexus. She is an excellent teacher and was always very patient. My wife and I enjoyed our time with her and I am sure we will be taking her up on her offer of continuing help over the next few months. More

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Wonderful experience, wonderful staff and facilities! All employees we dealt with were very nice and professional. Everyone made this a very good experience! Thank you employees we dealt with were very nice and professional. Everyone made this a very good experience! Thank you More

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Excellent offer Because Edward Gulley made an attractive offer for a new 2020 Lexus, instead of going to a dealer in Atlanta, I leased the vehicle at Jim Hudson. Mark Because Edward Gulley made an attractive offer for a new 2020 Lexus, instead of going to a dealer in Atlanta, I leased the vehicle at Jim Hudson. Mark Wickham, the Sales person, was extremely knowledgeable and professional and made sure all of questions were answered. More

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Great customer service! Routine maintenance appointment, but customer services is always great. Shaun and Sam kept me in the loop and are easy to work with. Even my origina Routine maintenance appointment, but customer services is always great. Shaun and Sam kept me in the loop and are easy to work with. Even my original sales associate, Mark Wickham, reached out to me when he saw my car was being services to see how everything was. More

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Very pleased with overall sales and service experience Purchased a 2015 GX460. I kept it for almost five years. Always had a good experience during returns for service. State of the art dealership. I Purchased a 2015 GX460. I kept it for almost five years. Always had a good experience during returns for service. State of the art dealership. I now have a 2020 GX460. Its a super car. Salesman and other personnel were extremely professional and helpful. More

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Outstanding experience from the very beginning! We could not have asked for a better experience. Mark listened carefully and worked diligently to find and secure the exact car we wanted with all of We could not have asked for a better experience. Mark listened carefully and worked diligently to find and secure the exact car we wanted with all of the hard-to-find options we required. More

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Lexus Lease Got great service from Mark Wickham and Eddie Goley that made my lease trade a smooth experience. Super nice team that will go above and beyond to ma Got great service from Mark Wickham and Eddie Goley that made my lease trade a smooth experience. Super nice team that will go above and beyond to make your dream of a Lexus happen! More

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Scheduled service visit Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area is clean and neat so I can see what's going on with my car. Waiting area is very comfortable and pleasant. Wi-fi works great too. I have a service agreement which saves time and money. More

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Best customer service This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been ex This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been extremely impressed with the customer service from the sales dept to the service dept over the last 3.5 years. The staff at JH Lexus wants the customer to feel appreciated and they do an excellent job conveying this. More

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Excellent customer service, very professional Mark Wickham was very professional and gave us excellent customer service, I can see us being repeat customers at Jim Hudson Lexus when its time for a Mark Wickham was very professional and gave us excellent customer service, I can see us being repeat customers at Jim Hudson Lexus when its time for a new car! More

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