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Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 6

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
743 Reviews
4.9

743 Reviews

Write a Review

743 Reviews of Mark Wilburn

December 10, 2025

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Employee Rating

Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen

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Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2025

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Employee Rating

Mark Wilburn does it again. Got us in to check our tire pressure and in the process updated our entertainment software. Thanks! More

by JLG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

December 06, 2025

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Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen

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Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2025

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Employee Rating

It took longer than we thought but Mark stayed on it. I also got my bumper fixed for a totally reasonable price. I’m very happy with the jobs done More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

December 04, 2025

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Employee Rating

Every one at the dealership has been fantastic. And I would not have dealt with any other dealership because Mark and others in service over the years have taken care of all my car More

by CAMILLEKJONES
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk, Keeley Murphy

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Dec 04, 2025

Randy Marion Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Randy Marion Subaru. We look forward to having you as one of our valued customers for many more years to come!

December 02, 2025

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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen

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Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

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Employee Rating

I have been leasing Subaru cars since 2015,all Forester so now I'm purchasing this 2021.I love my Subaru Foresters. More

by got2bgood_610@MSN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tillman in sales

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Nov 29, 2025

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 24, 2025

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Was treated very nice and they communicated well. Also they completed work in a timely manor. More

by PAMDANCY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

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Nov 24, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 23, 2025

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Employee Rating

Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen

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Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

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Employee Rating

Excellent customer service provided by the service department. Service managers explain what is needed and follows up to insure complete understanding. More

by jvcasey817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

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Nov 22, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

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