Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 7

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
746 Reviews
4.9

746 Reviews

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746 Reviews of Mark Wilburn

November 24, 2025

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Employee Rating

Was treated very nice and they communicated well. Also they completed work in a timely manor. More

by PAMDANCY57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Nov 24, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 23, 2025

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Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
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Recommend Dealer
Yes
Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

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Excellent customer service provided by the service department. Service managers explain what is needed and follows up to insure complete understanding. More

by jvcasey817
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Nov 22, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 20, 2025

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Employee Rating

People are very friendly and helpful. Waiting area is customer-friendly and quiet. Service was completed very quickly and efficiently and and update on items done and work that may be More

by DWAUGH77
Recommend Dealer
Yes
Nov 20, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2025

Dealership Rating
Employee Rating

I had a great experience with the service department! they were very kind and helpful from the fist moment we spoke. They went out of the way to help me find tires that i could afford. I really appreciat More

by ERODRIGUEZ0722
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Recommend Dealer
Yes
Nov 17, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 13, 2025

Dealership Rating
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Mark Wilburn is always friendly and helpful. Service department has excellent customer service and is warm and inviting. More

by mariannewebb06
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Recommend Dealer
Yes
Nov 13, 2025

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

November 07, 2025

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Mark Wilburn in Service is a pleasure to deal with and provides top notch service. More

by GOODY3352
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Recommend Dealer
Yes
Nov 07, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2025

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They're are always worth the drive for great service, as I drive from Concord! More

by CARLOS.SANTIAGO1
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Recommend Dealer
Yes
Nov 07, 2025

Randy Marion Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Randy Marion Subaru.

November 06, 2025

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They were great to work with . They were so friendly and professional .jcib was the best. I also was pleased with video sent to me. More

by BARB6262
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen , Anna was very nice as well with offer.

Nov 06, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 05, 2025

Dealership Rating
Employee Rating

I appreciate the care and attention I receive when I come in for service, especially from Jess she makes everyone feel welcome! More

by cyndiio55
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 05, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

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