Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 5

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
743 Reviews
4.9

743 Reviews

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743 Reviews of Mark Wilburn

January 23, 2026

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Employee Rating

Great service with professional assistance. Everything was explained clearly, and my service was done quickly. More

by 130deb
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 19, 2026

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Very satisfied with engine resealing. The service department was easy to work with and informative with progress along the way More

by 53bhscott
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Service Time
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Recommend Dealer
Yes
Jan 19, 2026

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2026

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Thanks for being able to take in my car to have the brakes replaced and go out of your way to get me a Loaner car. More

by kellercrew007
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2026

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

January 12, 2026

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Employee Rating

Excellent service from Mark Wilburn to re-seal my engine oil seal. He is very conscientious of his customers needs. More

by 53bhscott
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 04, 2026

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Employee Rating

I love the service I got, The service advisors are so nice and helpful. Every question I had was answered truthfully and I liked that. I will definitely be back for all of my car’s service… Thank you to More

by KPRATT9901
Service Price Transparency
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Recommend Dealer
Yes
Jan 04, 2026

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 03, 2026

Dealership Rating
Employee Rating

Great service. Professional, no pressure … great attention to detail. Thank you for making it easy! More

by Subaru Review
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Workmanship
Service Time
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Recommend Dealer
Yes
Jan 03, 2026

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 25, 2025

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Employee Rating

Amazing customer service, very respectful and friendly service. I love going there, it’s a pleasant experience. More

by jaykhenry82
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Recommend Dealer
Yes
Dec 25, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 21, 2025

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Employee Rating

The business hours are very suitable for my schedule. I always get good service from Mark Wilburn More

by 53bhscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2025

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Employee Rating

Very quick, efficient and well documented service with both written and video overview of inspection and repairs. Mark Wilburn is very friendly. One thing I like is the service coordinators do not up-sale More

by will.white22
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Recommend Dealer
Yes
Dec 17, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

December 16, 2025

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Employee Rating

As many families are beginning their cautious embrace of electric vehicles, having a dealership that focuses beyond product, on service, human service, is an AI emerging world is a very welcome thing to fin More

by CARLOS.SANTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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