Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
106 Reviews
5.0

106 Reviews

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106 Reviews of Marlena Anzalone

July 30, 2025

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Employee Rating

Every time I drop my car off to skip I get a call or text confirming that they are working on my car. He is professional and friendly. Always a great experience. More

by UCONN16
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 30, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

July 27, 2025

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Employee Rating

Marlene works hard for customer satisfaction. I don’t have problems with the dealership, but I have problems with Volkswagen of America since they have a problem with the power windows overtime w More

by GSINCAVAGE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 30, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Marlene here at Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

July 26, 2025

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They were ready for my appointment, friendly, and professional. Very good service. Their facility is also very comfortable. I would not hesitate to recommend this dealer. More

by BUZZ.SCHWARTZ
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

July 25, 2025

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I have been coming here for many years, I trust the dealership and the people that work there. Always a good experience. More

by KATELYNN.ALTIERI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 25, 2025

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

July 22, 2025

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Very good experience with the whole team. Appreciate the care and attention that was provided. More

by ADV76
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Jul 23, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

July 20, 2025

Dealership Rating
Employee Rating

Marlena is always a pleasure to engage with. Every time she calls us it feels like a friend is calling. I have very much appreciate her energy and communication style. More

by vtwins4uct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: It was nice to chat with Colin too!

Jul 20, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

July 17, 2025

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Employee Rating

Very efficient Skip was excellent all the way around Fast responder Polite n courteous Clear communcater More

by joecap100
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 18, 2025

Executive Volkswagen responded

Joe, it's great to hear that Skip and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 15, 2025

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I brought my car in for service without an appointment yesterday morning due to new issues that arose that morning. I was told that they would do their best to look at the car, but might not be able to d More

by madoreraymond
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

July 10, 2025

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New customer to this VW dealership. This is full service at its highest level! So attentive! More

by KIMSLOSEK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 10, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. The Executive Way, transparent pricing, promise to go above and beyond

July 04, 2025

Dealership Rating
Employee Rating

Three points: Very good service, friendly staff, and good location. The service that I received was top notch. Every interaction was punctal and professional demonstrating commitment to customer satisfaction More

by alex.pellegrineschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 04, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. The Executive Way, transparent pricing, promise to go above and beyond

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