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Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 5

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
169 Reviews
4.9

169 Reviews

Write a Review

169 Reviews of Marlena Anzalone

October 04, 2025

Dealership Rating
Employee Rating

Very professional and polite. Had my car serviced under warranty. The car was ready even before the predicted time. I would recommend this dealership More

by ROMINA.FIOROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque

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Oct 05, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 04, 2025

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Employee Rating

They essentially stole my car for two days and told me nothing. But at least after a week the very basic work was done. And i was charged full price of course. It was.actually more than Expected. More

by kindredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 08, 2025

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 01, 2025

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Employee Rating

Really clean. Friendly and knowledgeable staff. Video updates and direct contact with your technician is awesome. More

by Robertlinsley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque

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Oct 01, 2025

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 30, 2025

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Employee Rating

Had car towed in and had quick response and repairs - very happy turnover right before my vacation More

by JIMGALLIGAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

September 25, 2025

Dealership Rating
Employee Rating

The office is friendly to walk into and the people working give straightforward complete information. More

by KATHLEEN.KIELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karol Prado Collazos

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Sep 25, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

September 24, 2025

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Employee Rating

Always responsive, informative, and helpful. Easy scheduling, prompt service and comfortable waiting area. A pleasure to work with. More

by STOWERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Collin Bourque

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Sep 24, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 16, 2025

Dealership Rating
Employee Rating

Service is great! Skip knows my car well and is always prepared when I come in. More

by hamden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Collin Bourque

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Sep 17, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

September 12, 2025

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Employee Rating

Marlena let me know at the 20k service I needed an alignment and I said I forgot my coupon. She said no worries she had one for me. Plus the car was ready when promised More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

September 09, 2025

Dealership Rating
Employee Rating

They were more than helpful & went over all aspects of my car with me. I would recommend this dealership More

by DINEEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

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Sep 09, 2025

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

September 07, 2025

Dealership Rating
Employee Rating

Great service, friendly staff, clean dealer. My car service was done fast and professionally. Happy with the outcome More

by maxhace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 07, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

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