Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 7

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
170 Reviews
4.9

170 Reviews

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170 Reviews of Marlena Anzalone

August 07, 2025

Dealership Rating
Employee Rating

I always take my 2019 VW Sportwagen to Executive VW because I know that I’ll always get the best service and a fair price for the work done. More

by EDT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Aug 07, 2025

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!

August 05, 2025

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Employee Rating

Very unhappy that my first 12 month free oil change could not be honored at about month 15 even though my mileage was under 10k, but that is corporate and not a dealership issue. The cracked right rear ta More

by DANIELS10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Aug 05, 2025

Executive Volkswagen responded

Thank you for providing this feedback, Daniel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2025

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Have been a customer at Executive for over 20 years! Everyobe has been extremely professional and helpful from Sales, Service including the Finance Department! Can’t envision buying a vehicle from any ot More

by BENHG3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 02, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 31, 2025

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Employee Rating

Provides timely and accessible service to customers, ensuring the safety of drivers by taking recalls seriously More

by ccheng213
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

July 31, 2025

Dealership Rating
Employee Rating

Excellent professional yet friendly service team I have been a customer for many years - never disappointed. More

by Golf
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jul 31, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 30, 2025

Dealership Rating
Employee Rating

Every time I drop my car off to skip I get a call or text confirming that they are working on my car. He is professional and friendly. Always a great experience. More

by UCONN16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 30, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

July 26, 2025

Dealership Rating
Employee Rating

They were ready for my appointment, friendly, and professional. Very good service. Their facility is also very comfortable. I would not hesitate to recommend this dealer. More

by BUZZ.SCHWARTZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 26, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

July 25, 2025

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I have been coming here for many years, I trust the dealership and the people that work there. Always a good experience. More

by KATELYNN.ALTIERI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Jul 25, 2025

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

July 22, 2025

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Employee Rating

Very good experience with the whole team. Appreciate the care and attention that was provided. More

by ADV76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

Jul 23, 2025

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

July 20, 2025

Dealership Rating
Employee Rating

Marlena is always a pleasure to engage with. Every time she calls us it feels like a friend is calling. I have very much appreciate her energy and communication style. More

by vtwins4uct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: It was nice to chat with Colin too!

Jul 20, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

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