Marque Hoenig | Page 12

Satisfied, loyal customer--will keep coming back! This is my third purchase from Herb Chambers, and it is most certainly not my last! On a long, cold day of searching for cars I stopped at Herb Chambe This is my third purchase from Herb Chambers, and it is most certainly not my last! On a long, cold day of searching for cars I stopped at Herb Chambers Toyota of Auburn with the intent of signing papers that day. Marque was not only friendly, but he also was able to put me at ease in the buying process. He worked closely with Imad to ensure that I was able to get the exact model I wanted at the price I could afford. When I returned to pick up my new Rav4, there was an issue with turning in my old lease--Shawn was able to work with Marque to ensure that none of the issues fell onto me and instead took care of everything! I would recommend this dealership to anyone looking to purchase a new vehicle! More

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Happy with my Tundra. I purchased a used tundra from Marque. It was a pleasant and easy purchase. I've been interested in a tundra for a while and Marque made it possible t I purchased a used tundra from Marque. It was a pleasant and easy purchase. I've been interested in a tundra for a while and Marque made it possible to drive away in one at the price range I wanted to be in. I'm happy with my truck. Marque is an asset to the dealership. I did the paper work with Andi in finance and we was just as enjoyable to work with. It was a smooth process in the finance office and I was out of there in no time. Thanks guys! More

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Excellent Sales Team and Service Center I've purchased several cars over the years from Marque Hoenig of Herb Chambers Toyota and HC Scion in Auburn. Always a pleasure to work with, Marque I've purchased several cars over the years from Marque Hoenig of Herb Chambers Toyota and HC Scion in Auburn. Always a pleasure to work with, Marque and all the staff at Herb Chambers make the car buying process a breeze. Every vehicle has been a superstar and HC service is always spot on. So very pleased to have this team on my side. Top notch. More

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Very satisfied We have had a wonderful experience with sales and service. We have purchased 2 vehicles through sales person Marque Hoenig and highly recommend him. We have had a wonderful experience with sales and service. We have purchased 2 vehicles through sales person Marque Hoenig and highly recommend him. Service has been excellent as well. More

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My Second Toyota from Herb Chambers, and many more to come!! Dan and Marque are awesome! The customer service that they and this dealership provide is amazing. They go out of their way to ensure we have a grea Dan and Marque are awesome! The customer service that they and this dealership provide is amazing. They go out of their way to ensure we have a great experience every time. And, for this reason, we will always go to Herb Chambers Toyota of Auburn! More

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Awesome Car experience-Ask for Marque Hoenig! I love Toyotas, their longevity and dependability.I was in the market to trade in my high mileage 2003 Toyota Highlander for something new, knowing th I love Toyotas, their longevity and dependability.I was in the market to trade in my high mileage 2003 Toyota Highlander for something new, knowing the value of Toyotas. Marque Hoenig came highly recommended, and i brought my friend along also.The dealership was clean and well appointed, everybody was friendly and someone always opened the front door with a greeting-very nice.Marque was very knowledgeable about the cars- the specifics, the pros/cons etc. and listened carefully to my needs-basically a reliable car within my monthly budget.There was absolutely no pressure to buy,which is incredible!I had been shopping around at other dealerships,and was always literally bombarded as soon as i would alight from my car.Congratulations Toyota/Auburn for not doing that and being much more classy.I test drove my car and made my decision within the week for several reasons. I wanted the dealership servicing my new car to be within my neighborhood, i did not want to drive miles away to do this.The numbers financially made sense, and i felt Marque Hoenig deserved my business. He is very professional and accommodating, several times i had to lug my kids in with me, he was very patient...and they enjoyed the complimentary icecream bars. Herb Chambers also gave me the highest trade in value for my car compared to any other dealership, which really helped bring down my monthly payments. In this day and age, the bottom line is always the money. My friend also bought a car with Marque Hoenig, and we both met with Shawn Merrick to finalize our deals.When i came to pick up my new car, it was spotlessly clean, and Marque patiently oriented me to the particulars of the car, as well as the service area where i am to bring the car for the scheduled free Toyota maintenance-this dealership really is very clean, even in the service area..This is a friendly,neighborhood dealership with warm, hardworking men and women.I was very happy with my car buying experience and have already referred several friends to your dealership, and especially Marque Hoenig in sales. More

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Great Experience Everyone that I came into contact at Herb Chambers Toyota was very professional and courteous. They all extended themselves and went out of their wa Everyone that I came into contact at Herb Chambers Toyota was very professional and courteous. They all extended themselves and went out of their way to make my experience a pleasure. More

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Consistently Great Purchase Experience! I've now purchased my 3rd Toyota truck from Herb Chambers Toyota and can't say enough of good things about this dealership. 5 stars is definitely I've now purchased my 3rd Toyota truck from Herb Chambers Toyota and can't say enough of good things about this dealership. 5 stars is definitely not high-enough a scale to describe the overall fantastic sales and customer service experience. More

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Herb Chambers Did It! My husband and I were interested in purchasing a new car. We currently have two Toyotas. A 2009 Corolla and a 2006 RAV4. Among our Must Haves we wan My husband and I were interested in purchasing a new car. We currently have two Toyotas. A 2009 Corolla and a 2006 RAV4. Among our Must Haves we wanted a car that offered a comfortable ride, was quiet, had good cargo space, and a Hybrid for fuel economy. Being Toyota owners we naturally started with the Toyota Camry Hybrid XLE and the Prius V. We test drove both, and decided that the Prius V met our needs best. Once the decision was made which vehicle we wanted what a pleasant experience the purchase at Herb Chambers Toyota in Auburn was. We did want the Prius V with the Navigation Package and in Blizzard Pearl (which at the end of the model year is very hard to find). Herb Chambers found it for us ... and much faster than we could have expected. We thought we would be waiting weeks. No, they had it in days. Everything could not have gone smoother. Dan, Mark and Shawn were so accommodating. No long day at the dealership! Marque Hoenig was very knowledgeable about the features on the Prius V and was able to answer all of our questions. When it came time to "negotiate" it was pretty painless. Within 10 minutes we had agreed on a price and were off to Financing. We were in and out of the dealership in under three hours. We did have to return to the dealership to pick up our car as we had several options added. And that visit too was quick and painless. Thank you to everyone at the Auburn dealership for your professionalism, courtesy and enthusiasm! More

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Best Car Buy Experience in 50 years Many of us dread purchasing a new car. It was the last thing I wanted to do, Working with Marque Hoenig (and Chris Stockert) was the most positive exp Many of us dread purchasing a new car. It was the last thing I wanted to do, Working with Marque Hoenig (and Chris Stockert) was the most positive experience I've had in 50 years. The fact that I'm approaching 73 years of age and my car buying future may be limited only served to enhance the positive experience. Considering some of the past experiences I've had with Herb Chambers in Auburn, this most recent experience finally redeemed them. I re-introduced myself to GM Dan Bortolussi to tell him this, but he didn't seem interested in what I had to say; in fact, he seemed pre-occupied and even cold. Perhaps, he should work on his public persona. Considering the fact that I am his elder and I don't throw complements around willy-nilly, I hope he takes note of this. Thank you again, Marque and Chris. Sincerely, Peter Hart Sturbridge, MA 01566 More

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