Bill Favini and all of the staff at RBM of Alpharetta are
so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you!
so knowledgeable and helpful. They made trading in my old car and purchasing a beautiful new car so easy. Thank you!
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by Auburn_Zeta
Jun 04, 2024 -
RBM of Alpharetta responded
Hi Auburn_Zeta,
We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Bill Favini and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Unique Car-Buying Experience at RBM of Alpharetta!
I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta!
My car-buying experience with RBM of Alpharetta has been exceptional
I had the pleasure of buying my car from Ms. Gwen Moss at RBM of Alpharetta!
My car-buying experience with RBM of Alpharetta has been exceptional, thanks to the exceptional service provided by Ms. Gwen Moss, the best Sales and Leasing Representative at RBM of Alpharetta.
My journey began in the summer of 2023 when I stopped by to look at the S Class on one of the hottest days. Gwen approached me, introduced herself, and offered her assistance, setting the tone for the rest of my experience.
She was very professional, knowledgeable, and informative about the car. Despite stating that I wasn't ready to purchase the vehicle and that I was browsing, there were no haggling or high-pressure sales tactics.
In May 2024, I returned to RBM of Alpharetta. Gwen guided us through the buying process, creating a comfortable atmosphere and displaying exceptional professionalism.
Thank you, Gwen, for not just selling us a car but also for creating a comfortable, enjoyable, and relaxed experience throughout the buying process. I truly appreciate your exceptional service.
Aniekan Ituen
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by arnieituen
Jun 03, 2024 -
RBM of Alpharetta responded
Hello Arnieituen,
Wow! Reading your incredibly detailed and positive review brought smiles to all our faces here at RBM of Alpharetta. Thank you so much for taking the time to share your experience with us, and we want to express our sincere gratitude for your kind words about Gwen Moss.
From your description, it's clear that Gwen went above and beyond to ensure that your visit to our dealership was nothing short of exceptional. Her dedication to providing outstanding service, coupled with her deep knowledge of the Mercedes brand, truly sets her apart, and we're incredibly fortunate to have her on our team.
At RBM of Alpharetta, we're committed to delivering excellence in everything we do, and your feedback reaffirms that we're living up to that commitment. We take great pride in creating memorable experiences for our customers and building lasting relationships based on trust and respect, and it's wonderful to hear that we succeeded in doing just that with you.
Your satisfaction is our top priority, and we're here to support you every step of the way on your Mercedes journey. Whether you have questions, need assistance, or simply want to say hello, please know that we're always here for you.
Thank you once again for choosing RBM of Alpharetta, and we can't wait to welcome you back to our dealership soon for another outstanding experience!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Everyone at RBM of Alpharetta made the purchase of my new
CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina h
CLE 300 a wonderful experience. It truly felt like I was being welcomed into a family. I cannot praise Linda Luu, Rachel Collins, and Martin Hina highly enough. I arrived at noon, and drove out four hours later in my new car. During that time, everyone made an effort to get to know me, make me feel comfortable, and, simply, be friendly. But at all times, they did their jobs well and in a professional manor. It meant the world. I cannot imagine working with another dealership!
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by denton
Jun 03, 2024 -
RBM of Alpharetta responded
Hello Denton,
Wow, thank you for your kind words! We’re thrilled that Linda Luu was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Linda made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Linda Luu and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I had a great experience at RBM Alpharetta with Lori
Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed an
Mohr. She made the whole process fast and easy. It was my first Mercedes experience and my first electric car. She explained exactly what I needed and no pressure for more!
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by MG
May 28, 2024 -
RBM of Alpharetta responded
Hello MG,
Wow, thank you for your kind words! We’re thrilled that Lori Mohr was able to provide you with such a positive experience at our dealership. We believe in going above and beyond for our customers, and its fantastic to hear that Lori made your car buying journey memorable and enjoyable. We’ll be sure to share your feedback with Lori Mohr and commend her for her outstanding service. We look forward to welcoming you back to the RBM of Alpharetta family!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Dealership very well maintaned with well experienced and
well trained staff with excellent customer service
well trained staff with excellent customer service
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by alnasir
Other Employees Tagged:
Linda Luu
May 13, 2024 -
RBM of Alpharetta responded
Hello Alnasir,
It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come!
Best wishes,
Your Friends and Family at RBM of Alpharetta
Reza is the reason we keep coming back to RBM.
His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy
His kindness, and professionalism truly represents the standard and quality of the Mercedes Benz legacy
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by MJNeal
May 06, 2024 -
RBM of Alpharetta responded
Hello MJNeal,
Thank you for your kind words! We're thrilled that Reza Azizi made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it's wonderful to hear that Reza exceeded your expectations. We'll be sure to share your feedback with Reza Azizi and commend him for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
Explained well about the car features and the buying
process is easy. I will recommend.
process is easy. I will recommend.
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by Venky613
Other Employees Tagged:
Lisa Brennan, Linda Luu
Apr 12, 2024 -
RBM of Alpharetta responded
Hello Venky613,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I am so excited to be able to get my first ever car in
life and it’s a 2021 Certified-preowned AMG GLE53, the service provided by my sale Dan Berry is overwhelming. Because of the excellent and profession
life and it’s a 2021 Certified-preowned AMG GLE53, the service provided by my sale Dan Berry is overwhelming. Because of the excellent and professional service he provided, I am willing to do service at RBM Alpharetta in the future for sure. It is definitely the go to place if you want to buy any Mercedes Car no matter new or preowned.
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by Heran
Mar 23, 2024 -
RBM of Alpharetta responded
Hi Heran,
Thank you for choosing us, Dan Berry, and for sharing your positive experience! We're thrilled to hear that you're enjoying your Mercedes-Benz. Providing exceptional service and helping our customers find their dream car is what we love to do. We appreciate your trust in us and wish you many happy miles ahead on the road!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
I met Britt by calling into the dealership uncertain
about which Mercedes series I really wanted. Britt was very patient with me and treated me like I was his only client. This was my first time purchas
about which Mercedes series I really wanted. Britt was very patient with me and treated me like I was his only client. This was my first time purchasing outside of the Honda family and he let me know what to expect all while guiding me through the buying process. I would definitely recommend him as your next sales rep!
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by Tosha
Mar 05, 2024 -
RBM of Alpharetta responded
Hello Tosha,
We can’t thank you enough for your wonderful review! It’s fantastic to hear that Britt Kaminsky provided you with such a positive experience during your visit to our dealership. At RBM of Alpharetta, we strive to deliver excellence in every aspect of our service, and its clear that Britt embodies that commitment. We’ll be sure to recognize Britt Kaminsky for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!
Best Wishes,
Your Friends and Family at RBM of Alpharetta
We had an excellent experience at RBM of Alpharetta.
Sid Karaca was very knowledgeable, helpful and pleasant to work with. He was not pushy at all, and we felt very comfortable shopping for our next veh
Sid Karaca was very knowledgeable, helpful and pleasant to work with. He was not pushy at all, and we felt very comfortable shopping for our next vehicle. Rachel Collins and Martin Hina also were exceptional.
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by Michael F.
Feb 29, 2024 -
RBM of Alpharetta responded
Hi Michael,
We can’t thank you enough for your wonderful review! It’s fantastic to hear that Sid Karaca provided you with such a positive experience during your visit to our dealership. At Mercedes, we strive to deliver excellence in every aspect of our service, and its clear that Sid embodies that commitment. We’ll be sure to recognize Sid for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future!
Best wishes,
Your Friends and Family at RBM of Alpharetta