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Martin Ramos
Martin Ramos at Diamond Chevrolet of San Bernardino
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Martin Ramos

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Martin Ramos

May 16, 2024

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Employee Rating

Gave me bad service did not fix my problem? I thought there were professionals , eventually they were not. More

by JT67TREVINO
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Eddie Brady, Trish Wilson

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May 11, 2024

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Excellent communication, They do everything fast and good, my truck got ready in two days More

by Navarrotheopps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Trish Wilson

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May 14, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino! I appreciate your feedback and I am thrilled to hear that you had an excellent experience with our service team. We pride ourselves on efficient and high-quality service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 10, 2024

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I would buy from them again. Very fast and friendly. Good selection and quick financial g More

by slvser02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Karl Bomar, Elizabeth Ornelas, Duc Nguyen, Eddie Brady, Trish Wilson

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May 13, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and fantastic 5-star review! I'm thrilled to hear about your positive experience at Diamond Chevrolet of San Bernardino. I'm delighted that you found our team to be fast, friendly, with a good selection, and efficient financial services. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 02, 2024

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Great atmosphere and great service courtesy people everything is ready on the time they say More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Trish Wilson

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May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words, David. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet of San Bernardino, we value our customers and we look forward to seeing you down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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Employee Rating

I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do More

by SNAHUAT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Trish Wilson

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May 04, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers More

by LINDAJHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Eddie Brady, Trish Wilson

Helpful
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May 01, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

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Fast and friendly service along with a clean waiting room makes for a good visit. More

by BZUNIGA7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Karl Bomar, Eddie Brady, Trish Wilson

Helpful
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Apr 30, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and fast service to our guests. Please come see us for any future needs. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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