Martin Silva
Martin Silva at Honda of Kenosha

Martin Silva | Page 12

Shop Manager/Dispatcher

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

4.7
138 Reviews
4.7

138 Reviews

Write a Review

138 Reviews of Martin Silva

April 30, 2023

Dealership Rating
Employee Rating

Always pleasant to work with and helpful with drop offs and pickups as well. Thanks More

by seleuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

April 13, 2023

Dealership Rating
Employee Rating

They listened to my problems and explained their findings along with printing out the multi- point inspection results for me. More

by Melina Puruncajas
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Apr 14, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2023

Dealership Rating
Employee Rating

Everyone I spoke with was very friendly and willing to help. Good communication throughout the entire process. More

by sgename30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Mar 31, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 21, 2023

Dealership Rating
Employee Rating

Joe Valente always takes very good care of my car and is quick to let me know what my car needs and especially upcoming things, so I can plan ahead for those expenditures. More

by lda53168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , JEREMIAH ROSE

Mar 22, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2023

Dealership Rating
Employee Rating

Car was left very clean. Drop off was fast and friendly, and pick up was very easy. More

by garcim7929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Mar 21, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 18, 2023

Dealership Rating
Employee Rating

It was a lot better than last time i appreciate it Thanks for your attention More

by albiter857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Mar 20, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 15, 2023

Dealership Rating
Employee Rating

1ST TIME COMING IN FOR AN OIL CHANGE AND TIRE ROTATION SINCE PURCHASING WAS IN PERFECT CONDITION WAS TOLD MY CAR PASSED ALL TESTS WHEN INSPECTED NYT WHEM I GOT MY CAR BACK IT WAS SHAKING AND MAKING NOISE More

by amberrcaceres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 19, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Amber, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 25, 2023

amberrcaceres responded

How could you guys do that? How could you try and take my money like that and tell me that the vehicle wouldn't be covered under warranty when it was? That's complete BS! And unless you're words come with a monetary apology. You guys can kick rocks! My vehicle was fixed and covered under warranty and the issue you said was wrong with it wasn't even correct. smh...

March 08, 2023

Dealership Rating
Employee Rating

Very well organized, each department treat you with friendly attitude. Everytime I am there my car is completed ahead of schedule. More

by Thomas Sorce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, Thomas, and we hope to see you again!

February 24, 2023

Dealership Rating
Employee Rating

I have had an excellent customer service and customer experience everytime I've been there. The service people are awesome. More

by dlmcculloch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Feb 27, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 22, 2023

Dealership Rating
Employee Rating

Fast friendly service. Waiting area very nice and clean. I had no problems at all. More

by jcdred.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Feb 23, 2023

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

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