Martin Silva

Knew my car needed maintenance thanks to Joe for helping me figure out what needed fixing and what could wait.my car is running a lot smoother and they got rid of my mouse. me figure out what needed fixing and what could wait.my car is running a lot smoother and they got rid of my mouse. More

by tonyneathery Verified Customer Verified Customer

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The intake is always quick. The techs are excellent. And we are kept up-to-date on what needs to be done with our car. We have had many many vehicle serviced here over the years The techs are excellent. And we are kept up-to-date on what needs to be done with our car. We have had many many vehicle serviced here over the years. More

by siobhan1 Verified Customer Verified Customer

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The staff was very friendly, got my vehicle in for service in right away. Technicians had my vehicle done very quickly and I was out the door in no-time! service in right away. Technicians had my vehicle done very quickly and I was out the door in no-time! More

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The service was Excellent. I would advise anyone to go to Honda dealers and I love my car it’s very nice I would advise anyone to go to Honda dealers and I love my car it’s very nice More

by indicatespauldeen013 Verified Customer Verified Customer

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Very accommodating and friendly. Would return for Honda service if needed. Did not try to upsell any other repairs or service. And also gave us free car wash! Would return for Honda service if needed. Did not try to upsell any other repairs or service. And also gave us free car wash! More

by easwantz43 Verified Customer Verified Customer

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My car was spotless and super shiny after the auto butler! Very happy with the service! butler! Very happy with the service! More

by jillmauldin77 Verified Customer Verified Customer

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Always excellent service very knowledgeable staff. The value and service are the best in the area always on time with your schedule time of arrival. The value and service are the best in the area always on time with your schedule time of arrival. More

by Blkeyedsusan63 Verified Customer Verified Customer

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Kevin and the entire team are always super helpful if he’s busy the other guys will jump in and help! I usually request shuttle service and they are always very fast and polite! he’s busy the other guys will jump in and help! I usually request shuttle service and they are always very fast and polite! More

by vazquezroly847 Verified Customer Verified Customer

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The best helping hand he deserves a raise and hes on point he did everything right point he did everything right More

by Lopeztony36 Verified Customer Verified Customer

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This Kenosha dealership refused to submit my diagnosis to Honda for coverage under the extended warranty regarding the Piston rings, Martin Silva in the service department stated that if they did it would be Honda for coverage under the extended warranty regarding the Piston rings, Martin Silva in the service department stated that if they did it would be fraud. I shared past documents with Kevin Zatz that evidence a history of oil fouled spark plugs, coil replacement and issues with the purge valve. Over the past few years we have had to periodically replace spark plugs and coil as the check engine light indicated misfires and even had to have it towed once when it broke down. I brought in the warranty letter we received from Honda Corporate regarding the Piston Ring extended warranty and I knew my car was once again indicating a P0301 code after stopping at an Autozone store to scan. I felt frustrated to have a legitimate problem with something that Honda knows is an issue (thus the extended warranty) and to be turned away by this service department with the added insult of accusing me of doing something fraudulent. In the end after trying to state my case and advocate for the necessary repairs, I was asked not to return to their dealership as if I were the problem and was told that no dealership would fix it. I felt disrespected, belittled and publicly humiliated that these things were stated in front of other customers and I left with a car that Kenosha Honda would not stand behind. I have had nothing but positive experiences with Honda dealerships over the past 20 years having owned 4 Honda vehicles. If this is the type of service Kenosha Honda provides, I would find it hard to ever use the dealership again despite the fact that the service man asked me not to return; and I will actively communicate that message to the circle of people around me. More

by Nikkithomson72 Verified Customer Verified Customer

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