Marvens St Jean
Marvens St Jean at Lexus of Pembroke Pines
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Marvens St Jean | Page 8

(954) 4771985

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Marvens St Jean

December 01, 2022

Dealership Rating
Employee Rating

I looked up my car value and starting receiving text and calls.. Because Lexus kept checking in I went to the dealership. Met Marvens... what a very professional and pleasant young man. He was so patient More

by MSERINO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! Thank you for choosing Lexus of Pembroke Pines to trust with your business. We are glad that Marvens was professional and delivered a satisfactory buying experience. Safe travels!

November 06, 2022

Dealership Rating
Employee Rating

I’m very satisfied with that experience, my salesman is very nice . My care is great too. More

by GUERRIERLUCK28
Customer Service
Price
Recommend Dealer
Yes
Nov 06, 2022

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

November 04, 2022

Dealership Rating
Employee Rating

Marvens is a customer centered salesperson. He listened, answered all my questions and was wiling to get me a good deal. He was very helpful explaining all the key features of the NX 350h that More

by hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Lexus of Pembroke Pines responded

Congratulations on your new car! All of us at Lexus of Pembroke Pines appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled to hear Marvens was able to assist you so successfully. Enjoy the new Lexus NX 350h!

October 29, 2022

Dealership Rating
Employee Rating

We had a fantastic experience buying our new Rx. The price was great, the salespeople were professional, patience, knowledgeable and helpful with selecting our purchase. The entire process exceeded More

by NDASCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Vespe, Boris Argudin

Oct 31, 2022

Lexus of Pembroke Pines responded

Congrats on your new Lexus RX! We're glad that the entire team was professional, knowledgeable and nice to work with. See you again next time here at Lexus of Pembroke Pines!

October 16, 2022

Dealership Rating
Employee Rating

Marvens St. Jean was an excellent sales person. He took care of everything. He made sure we basically understood how to operate the car. He even sent us a vide More

by ELAINEBROTMAN
Recommend Dealer
Yes
Oct 17, 2022

Lexus of Pembroke Pines responded

Elaine, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Marvens and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 11, 2022

Dealership Rating
Employee Rating

They do a good job with keeping in touch. Maybe work on a more thorough job making sure there is no problems with car More

by JWILLIAMS9303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Castillo

Oct 14, 2022

Lexus of Pembroke Pines responded

Thanks for your review. While it's great that our team has demonstrated our commitment to quality communication, I'm sorry to see you've found our work to not be as detailed as you'd have liked. If you're willing, I would like to speak with you about this further so we can improve the experiences for all our customers in the future. Please give me a call at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

October 05, 2022

Dealership Rating
Employee Rating

This people are unprofessional and their sales people are liars. I was looking at a Toyota Tacoma online and I had made an appointment to go see the car. the sales man By the Name of Marvens, and the super More

by tejadaisaac
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 07, 2022

Lexus of Pembroke Pines responded

I am sincerely sorry that the vehicle you were interested in was sold and for our poor communication on this matter. Your frustrations are understandable, and I apologize for the inconvenience this caused. This is not how we expect to represent our business, and it's disappointing that we've lost your trust. I understand we've let you down, but if there is anything further I can do to rectify what has happened, please considering reach out. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 22, 2022

Dealership Rating
Employee Rating

He was very patient and professional. Marvyn went above and beyond to try to help us. More

by Charles.ospitia
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 22, 2022

Lexus of Pembroke Pines responded

Charles, this feedback is gratifying to receive! Thank you for taking your business to Lexus of Pembroke Pines and for sharing your experience. Enjoy the ride!

September 15, 2022

Dealership Rating
Employee Rating

Dozer was very pleasant, helpful. Darren also communicated w/us every step of the way. More

by ANAGALLARDO07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Lusane, Dozer Kocsis

Sep 15, 2022

Lexus of Pembroke Pines responded

Ana, thank you for the great review! We are thrilled to hear that Dozer and Darren delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

September 15, 2022

Dealership Rating
Employee Rating

Purchasing of a car was very good experience ! We are completely satisfied with the experience! More

by linrongorgaino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Lexus of Pembroke Pines responded

Congratulations on your purchase! It is gratifying to hear that you were so well taken care of by our team and we hope to work with you again at Lexus of Pembroke Pines. Enjoy the ride!

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