Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

Contact Me
4.6
140 Reviews
4.6

140 Reviews

Write a Review

140 Reviews of Marvin Orellana

February 09, 2026

Dealership Rating
Employee Rating

Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

Dealership Rating
Employee Rating

Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

December 26, 2025

Dealership Rating
Employee Rating

The service was absolutely fantastic; the representative was incredibly helpful, knowledgeable, and efficiently resolved my issue. I am highly satisfied and would definitely recommend. More

by RAUL.BRAVO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Raul! We're happy to hear that you had a fantastic experience with our team at Sierra Chevrolet. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 12, 2025

Dealership Rating
Employee Rating

Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

Dealership Rating
Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

Dealership Rating
Employee Rating

Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack in the fleet department and Abraham in the service department

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

December 05, 2025

Dealership Rating
Employee Rating

They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

October 28, 2025

Dealership Rating
Employee Rating

Marvin, was able to get my car right in and get the oil changed while I waited. He’s always very helpful and friendly More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Rene! We're thrilled to hear that Marvin was able to assist you promptly with your oil change and that you found him helpful and friendly. At Sierra Chevrolet, we strive to provide excellent service, and we appreciate your feedback. Our team looks forward to seeing you again! Sincerely, The Sierra Chevrolet Team

October 05, 2025

Dealership Rating
Employee Rating

Non responsive. Had no outreach and one day we couldn’t get through to a single person in service. We had to call sales and they literally walked over since no one w More

by danny.reaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

September 19, 2025

Dealership Rating
Employee Rating

I had to take my car back 3 times for the same issues, not happy, when I got my car back the carpet was stained with grease and the side panels were also staying with grease and they left the windows down More

by RAMIREZFENCECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns about the condition of your vehicle upon return and the repeated service visits you mentioned. At Sierra Chevrolet, we aim to provide professional care and attention to detail, and your feedback is valuable in helping us maintain that standard. If you’d like to go over your service further, please feel free to contact us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sierra Chevrolet Team

1
...

Dealership Inventory (205 Vehicles)

new 2025 Chevrolet Silverado 3500 car, priced at $76,995
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet TrailBlazer car, priced at $26,454
2024 Chevrolet TrailBlazer
used
Summit White exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $69,995
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Traverse car, priced at $43,220
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $79,995
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $51,283
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive