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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 14

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
151 Reviews
4.6

151 Reviews

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151 Reviews of Marvin Orellana

January 05, 2024

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Employee Rating

Marvin was very good. However, communication with him was very difficult. First, his name was not on the option for the service advisor list when I tried to call the offic More

by DocDenZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 05, 2024

Dealership Rating
Employee Rating

Great customer service, I've been a long term customer over forty years. Joe, Marvin, Tanya and John and Jeremey do a great job. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , John Twiford

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Jan 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for leaving Joe, Marvin, Tanya, John and Jeremy this positive review! We are glad to hear that they took great care of you and your automotive needs. We are honored by your continued business with us here at SIERRA CHEVROLET OF MONROVIA for over 40 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 04, 2024

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Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel , John Twiford

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Jan 05, 2024

Sierra Chevrolet of Monrovia responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 01, 2024

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Employee Rating

Mavin is a very helpful guy guided me step by step without any problem though the process More

by ZZD102383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2024

Sierra Chevrolet of Monrovia responded

Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that Marvin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and guided you step by step through the process without any problems. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 22, 2023

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Employee Rating

The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Dec 28, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

December 20, 2023

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Employee Rating

Service was excellent, prompt. Service rep was professional and took care of my vehicles service needs More

by CAMPOSRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 07, 2023

Dealership Rating
Employee Rating

Any concerns that I had were met or exceeded by the Sierra Chevrolet Service Manager More

by john.jackson
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Dec 08, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, John! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 06, 2023

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Employee Rating

First time bringing the truck in for service and I liked my first experience. Thanks More

by fernie824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Sierra Chevrolet of Monrovia responded

Fernie, Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 04, 2023

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Employee Rating

Marvin was very professional and attentive. The wait time is a little excessive but was notified beforehand More

by michL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with Marvin's assistance! We're pleased he provided you with his utmost support and insight at this visit. Best wishes for happy travels through the holiday season!

December 01, 2023

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Employee Rating

I drive from Bellflower to where i know that I’m welcome great service From the time you arrive will keep going back More

by TARASKANNATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the love! We're thrilled you always enjoy working with the Sierra Chevrolet team for your automotive needs. We hope to be of service to you for many more years to come!

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