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Marvin Orellana
Marvin Orellana | Page 15
Service Advisor
Sierra Chevrolet of Monrovia
1450 S Shamrock Ave
Monrovia, CA 91016
151 Reviews
151 Reviews
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151 Reviews of Marvin Orellana
Verified Customer
November 29, 2023
Marvin gave great customer service. I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friend I had to do some warranty work. It was easy to set an appointment. The work happened quickly and was done well. Everyone in the office was friendly and helpful. More
by RandyB
November 16, 2023
Marvin explained the 15,000 miles service and charges very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my rid very clearly. He also quickly arranged my ride home within a minute! Later, Marvin called to inform me that my car was ready and arranged for my ride to Sierra Chevy. My car was washed which was very much appreciated. I also had time to purchase touch up paint from your Parts Department… excellent service! Overall, I’m very happy with Sierra Chevy and Marvin’s excellent service. Thanks Marvin!!! More
by PCHAN388
Other Employees Tagged: Samantha Peinado
November 10, 2023
Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! The only place I will take my Chevy. Thank you!! More
by GHATZENBELLER
Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford, Jake North
October 26, 2023
We use Sierra Chevrolet of Monrovia occasionally for our fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different servi fleet and I've got to say they are one of the best. The welcoming to the service area is always welcoming. This time we worked with a different service advisor names Marvin and he is as well splendid. Marvin helped us out, was very friendly, and very communicative with status and updates. Vehicle was at top notch and working great again when it was picked up. Turnaround time was fast and efficient and stayed word to estimated time of completion. Thank you again team! More
by DHILVANO
Other Employees Tagged: Tanya Ruiz
October 26, 2023
They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! This is what I need, because I need my truck every day. Thank you! More
by DFARGUSON1
Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford
October 15, 2023
I was pleased to have Marvin as my new service advisor. He was receptive, patient and answered all my questions and concerns about my 2018 Chevy Trax. He was expedient in contacting the warranty insurance He was receptive, patient and answered all my questions and concerns about my 2018 Chevy Trax. He was expedient in contacting the warranty insurance company to make sure my extended warranty covered a replacement radiator and arranged a rental car for me. I felt confident in his professional opinion given his previous GM service experience. Marvin kept me updated on the status of my car by text and by phone which I appreciated. After the 30,000 mile service was completed and my car phone and radio was updated, he set up my cell phone on the MyChevy app so I could access Google Maps on my cars screen before I left the lot. Marvin is an great example of professionalism and going the extra mile for Sierra Chevrolet customers More
by MSRFH
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