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Marvin Orellana
Marvin Orellana at SIERRA CHEVROLET OF MONROVIA
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Marvin Orellana | Page 4

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Marvin Orellana

February 07, 2024

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Employee Rating

Marvin did a great job was very helpfull and the dealership was clean waiting room was pleasent. More

by JOEMORENTIN
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Yes
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Feb 09, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words, Joe. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

February 01, 2024

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Received great service. marvin was great and followed up regularly. It was a non-standard repair and I was very happy with the result. More

by john@rollingbox.net
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Yes
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Feb 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

John, we are truly grateful for this awesome review! We are thrilled that Marvin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Sierra Chevrolet Team

January 23, 2024

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My first visit in search of a new service center and if the rest of the visits go as good as the first, I’ll be a regular customer! More

by kgski
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Yes
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Jan 24, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Sierra Chevrolet Team

January 05, 2024

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Great customer service, I've been a long term customer over forty years. Joe, Marvin, Tanya and John and Jeremey do a great job. More

by PRECISIONELECTRIC
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez, John Twiford

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Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for leaving Joe, Marvin, Tanya, John and Jeremy this positive review! We are glad to hear that they took great care of you and your automotive needs. We are honored by your continued business with us here at SIERRA CHEVROLET OF MONROVIA for over 40 years. We look forward to continue serving you and your future automotive needs for many more years to come.

January 05, 2024

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Marvin was very good. However, communication with him was very difficult. First, his name was not on the option for the service advisor list when I tried to call the offic More

by DocDenZ
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Yes
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January 04, 2024

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Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel

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Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 01, 2024

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Mavin is a very helpful guy guided me step by step without any problem though the process More

by ZZD102383
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Yes
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Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Providing quality and efficient service is so important to us here at SIERRA CHEVROLET OF MONROVIA and we are glad that Marvin's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and guided you step by step through the process without any problems. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 22, 2023

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The service department is amazing Mervin not only works hard for you, he also works with you!!! A1 service. More

by pacea
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Dec 28, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing positive feedback on Marvin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Marvin provided for you. We look forward to your next visit!

December 20, 2023

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Service was excellent, prompt. Service rep was professional and took care of my vehicles service needs More

by CAMPOSRICH
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Recommend Dealer
Yes
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Dec 21, 2023

SIERRA CHEVROLET OF MONROVIA responded

We're so happy to hear that! Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

December 07, 2023

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Any concerns that I had were met or exceeded by the Sierra Chevrolet Service Manager More

by john.jackson
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Dec 08, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, John! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

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