Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 9

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

Contact Me
4.6
151 Reviews
4.6

151 Reviews

Write a Review

151 Reviews of Marvin Orellana

August 15, 2024

Dealership Rating
Employee Rating

I do highly recommend Sierra Chevrolet service department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak More

by mchesley84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

August 14, 2024

Dealership Rating
Employee Rating

No one came outside to attend me when I pulled up. I had to go get a service technician to get service. More

by loraine1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of immediate assistance during your visit to Sierra Chevrolet. Your feedback is valuable, and we strive to improve our service to ensure all customers feel acknowledged and attended to promptly. If you have any further concerns or require assistance, please feel free to contact us directly. We look forward to the opportunity to better serve you in the future. Sincerely, The Sierra Chevrolet Team

August 08, 2024

Dealership Rating
Employee Rating

The construction made entering and exiting the facility quite challenging. However, the interaction with service advisor, Marvin and the service received was excellent. More

by DENNIS.DAUTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you had an excellent interaction with our service advisor, Marvin, at Sierra Chevrolet. We understand that construction can create some challenges, and we appreciate your patience. We hope to see you again soon and provide you with exceptional service! Sincerely, The Sierra Chevrolet Team

August 06, 2024

Dealership Rating
Employee Rating

Marvin and his Tech did awesome job fixing my Corvette. It runs great! Thank you! More

by COMPJOCKLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had an awesome experience with our tech fixing your Corvette. It's fantastic to know it's running great! We appreciate your feedback and look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

July 31, 2024

Dealership Rating
Employee Rating

Amazing experience and I make sure to make the drive to this dealership. They take care of me and my truck's needs! Marvin makes sure to follow up and he is personable. Even with the construction, it i More

by sandbug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your amazing review! We truly appreciate you making the drive to Sierra Chevrolet for your truck’s needs. It's great to hear that Marvin provided such personable service and followed up with you. We look forward to seeing you again, and we’re glad you find the journey worthwhile, even with the construction! Feel free to share your experience with others. Safe travels! Sincerely, The Sierra Chevrolet Team

July 31, 2024

Dealership Rating
Employee Rating

I had an excellent experience with my service advisor Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Aug 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with Marvin at Sierra Chevrolet. Our team strives to keep our customers informed and address all their concerns. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 28, 2024

Dealership Rating
Employee Rating

The service was great but hard to find the drop off location due to construction More

by bruingator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

Jul 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback about your recent visit to Sierra Chevrolet, we appreciate your 5-star review. We understand that the construction made locating the drop-off area challenging. Your feedback is valuable to us, and we will work on improving the clarity of our drop-off location. We hope to see you again soon for an even better experience! Sincerely, The Sierra Chevrolet Team

July 26, 2024

Dealership Rating
Employee Rating

Got my car back within a week. Marvin was responsive over text and provided all the information requested. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Erika, for the wonderful 5-star review! We're thrilled to hear that Marvin provided you with responsive and informative service. We appreciate your positive feedback and hope to assist you again in the future at Sierra Chevrolet. Drive safely! Sincerely, The Sierra Chevrolet Team

July 19, 2024

Dealership Rating
Employee Rating

Marvin was very pleasant and helpful. He checked my car in right away and kept me informed on the status throughout the day. Overall, I am extremely pleased with the quality of service an More

by lupetova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful 5-star review! We are thrilled to hear about your positive experience with Marvin and our Service Department at Sierra Chevrolet. We strive to provide top-notch service and are delighted that you felt well taken care of. We look forward to welcoming you back and appreciate you sharing your experience with us! Sincerely, The Sierra Chevrolet Team

July 18, 2024

Dealership Rating
Employee Rating

Very good attention ! !! The person who attended me gave me a very good service and it was nice to explain to me!!! More

by MARIA.RIVAS.TERE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

Jul 19, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the 5-star review, Maria! We're thrilled to hear that you had a great experience at Sierra Chevrolet. Our team takes pride in providing excellent service and we're glad it showed during your visit. We look forward to welcoming you back in the future. Sincerely, The Sierra Chevrolet Team

...
9
...

Dealership Inventory (271 Vehicles)

new 2026 Chevrolet Silverado 2500 car, priced at $67,580
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2024 Nissan Altima car, priced at $18,062
2024 Nissan Altima
used
Brilliant Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Express 2500 car, priced at $57,080
2026 Chevrolet Express 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $41,863
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $81,905
2026 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $85,070
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive