Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 9

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Marvin Orellana

August 25, 2024

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Employee Rating

The service department at Sierra Chevy was great, especially Marvin. Very responsive. I would use them again. More

by PK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department at Sierra Chevrolet, especially with Marvin. Your satisfaction is our priority, and we look forward to assisting you again in the future. Please don't hesitate to reach out if you need anything! Sincerely, The Sierra Chevrolet Team

August 25, 2024

Dealership Rating
Employee Rating

Marvin was very polite and helpful. Service was quick and I’m very satisfied with the repairs done to my vehicle. More

by ALANDOMIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had a positive experience at Sierra Chevrolet. Our team strives to provide quick and helpful service, and it's great to know that you are satisfied with the repairs on your vehicle. We appreciate your kind words and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 16, 2024

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Employee Rating

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

Aug 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

August 15, 2024

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I do highly recommend Sierra Chevrolet service department. I enjoyed working with this team, the new and And ex service advisor manager, as well as the biggest two person Jeremy and Tania will mak More

by mchesley84
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Martin! We greatly appreciate your kind words about our service department at Sierra Chevrolet. It's wonderful to hear that you had such a positive experience with Jeremy, Tania, and the rest of our team. We strive to provide A+ customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

August 14, 2024

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No one came outside to attend me when I pulled up. I had to go get a service technician to get service. More

by loraine1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of immediate assistance during your visit to Sierra Chevrolet. Your feedback is valuable, and we strive to improve our service to ensure all customers feel acknowledged and attended to promptly. If you have any further concerns or require assistance, please feel free to contact us directly. We look forward to the opportunity to better serve you in the future. Sincerely, The Sierra Chevrolet Team

August 08, 2024

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Employee Rating

The construction made entering and exiting the facility quite challenging. However, the interaction with service advisor, Marvin and the service received was excellent. More

by DENNIS.DAUTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you had an excellent interaction with our service advisor, Marvin, at Sierra Chevrolet. We understand that construction can create some challenges, and we appreciate your patience. We hope to see you again soon and provide you with exceptional service! Sincerely, The Sierra Chevrolet Team

August 06, 2024

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Marvin and his Tech did awesome job fixing my Corvette. It runs great! Thank you! More

by COMPJOCKLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had an awesome experience with our tech fixing your Corvette. It's fantastic to know it's running great! We appreciate your feedback and look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

July 31, 2024

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Amazing experience and I make sure to make the drive to this dealership. They take care of me and my truck's needs! Marvin makes sure to follow up and he is personable. Even with the construction, it i More

by sandbug777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your amazing review! We truly appreciate you making the drive to Sierra Chevrolet for your truck’s needs. It's great to hear that Marvin provided such personable service and followed up with you. We look forward to seeing you again, and we’re glad you find the journey worthwhile, even with the construction! Feel free to share your experience with others. Safe travels! Sincerely, The Sierra Chevrolet Team

July 31, 2024

Dealership Rating
Employee Rating

I had an excellent experience with my service advisor Marvin. Always keeps me on the loop and he always makes sure all my concerns are taken care of. Thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Aug 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear about your excellent experience with Marvin at Sierra Chevrolet. Our team strives to keep our customers informed and address all their concerns. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 28, 2024

Dealership Rating
Employee Rating

The service was great but hard to find the drop off location due to construction More

by bruingator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

Jul 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your feedback about your recent visit to Sierra Chevrolet, we appreciate your 5-star review. We understand that the construction made locating the drop-off area challenging. Your feedback is valuable to us, and we will work on improving the clarity of our drop-off location. We hope to see you again soon for an even better experience! Sincerely, The Sierra Chevrolet Team

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