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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 8

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
151 Reviews
4.6

151 Reviews

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151 Reviews of Marvin Orellana

September 28, 2024

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Employee Rating

Awesome service great customer service sales person outstanding helpful in all I needed never pushed to any other vehicles just what I wanted thank you for that More

by TARASKANNATION
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re delighted to hear that you received awesome service at Sierra Chevrolet and that our salesperson was able to assist you without any pressure. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 15, 2024

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Employee Rating

Great service as always at the dealership! I have been coming here for 4 years and am happy to have found a place I can trust for work on my car. Marvin was very friendly, professional, effic More

by tkendall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We are thrilled to hear that you've been choosing Sierra Chevrolet for the past four years and that you find us trustworthy for your car's needs. It's great to know that Marvin provided you with friendly and professional service, and we're glad Nick could assist you in navigating our service area. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 14, 2024

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Very satisfied, but I always am. Been purchasing and servicing my cars at Sierra Chevrolet in Monrovia More

by TAMMY.GUARINO
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Recommend Dealer
Yes
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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Tammy! We're thrilled to hear that you are always satisfied with your experience at Sierra Chevrolet in Monrovia. We appreciate your loyalty and look forward to continuing to serve you with your purchasing and servicing needs. See you next time! Sincerely, The Sierra Chevrolet Team

September 14, 2024

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I was satisfied with the oil change. The staff was friendly. Very much appreciated. Thank you. More

by Rkearney09
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were satisfied with your oil change and that our staff made a positive impression. Your appreciation means a lot to us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 11, 2024

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Employee Rating

Service rep Marvin was very helpful and dealership great. Took care of servicing my truck in less than 1.5hrs and I was on my way. Thank you More

by georoman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin was able to assist you and that we could service your truck quickly at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 01, 2024

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As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel , Terry Quinn, John Twiford

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Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 29, 2024

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I was happy for the most part with the service that was done on my truck. The one thing that was tough was the wait time. My truck took almost 6 hours to get finished and this was with an appointment. More

by mattchu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

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Aug 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were happy with the service provided for your truck at Sierra Chevrolet. We understand that wait times can be frustrating, even with an appointment, and we appreciate you sharing your experience. Your input helps us strive for improvement. If you have any further concerns, please feel free to reach out to us. We hope to assist you again soon! Sincerely, The Sierra Chevrolet Team

August 25, 2024

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Employee Rating

The service department at Sierra Chevy was great, especially Marvin. Very responsive. I would use them again. More

by PK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department at Sierra Chevrolet, especially with Marvin. Your satisfaction is our priority, and we look forward to assisting you again in the future. Please don't hesitate to reach out if you need anything! Sincerely, The Sierra Chevrolet Team

August 25, 2024

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Employee Rating

Marvin was very polite and helpful. Service was quick and I’m very satisfied with the repairs done to my vehicle. More

by ALANDOMIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had a positive experience at Sierra Chevrolet. Our team strives to provide quick and helpful service, and it's great to know that you are satisfied with the repairs on your vehicle. We appreciate your kind words and look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

August 16, 2024

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Employee Rating

Great work fixing my issues in a short amount of time. Really happy with the service. More

by dhamdan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

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Aug 16, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you were happy with the service and that we could resolve your issues quickly. At Sierra Chevrolet, we always strive to provide the best for our customers. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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