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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 8

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Marvin Orellana

October 07, 2024

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Employee Rating

very good will return when needed keep up the good work nice and clean area More

by n6pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel , Terry Quinn, John Twiford, Shawn

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Oct 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Sierra Chevrolet. We appreciate your feedback about our clean and welcoming environment, and we look forward to serving you again whenever you need us. Safe travels until then! Sincerely, The Sierra Chevrolet Team

October 06, 2024

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Employee Rating

Good customer service and friendly staff. They helped me with a problem that my vehicle had and they had me on my way in no time. More

by dcreyes252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Oct 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced good customer service and found our staff friendly. At Sierra Chevrolet, we strive to assist our customers promptly and effectively. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

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Employee Rating

Great customer service, despite the construction, the Service Rep, Marvin, came out quickly, was polite and handled my service request. This is the second time I've gone there for service, prior to that More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Marvin provided you with great customer service during your visit to Sierra Chevrolet, even with the ongoing construction. It’s fantastic to know that you’ve chosen us for your service needs over the distance to Glendale. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 28, 2024

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Employee Rating

Awesome service great customer service sales person outstanding helpful in all I needed never pushed to any other vehicles just what I wanted thank you for that More

by TARASKANNATION
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re delighted to hear that you received awesome service at Sierra Chevrolet and that our salesperson was able to assist you without any pressure. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 15, 2024

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Employee Rating

Great service as always at the dealership! I have been coming here for 4 years and am happy to have found a place I can trust for work on my car. Marvin was very friendly, professional, effic More

by tkendall01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick

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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We are thrilled to hear that you've been choosing Sierra Chevrolet for the past four years and that you find us trustworthy for your car's needs. It's great to know that Marvin provided you with friendly and professional service, and we're glad Nick could assist you in navigating our service area. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 14, 2024

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Employee Rating

Very satisfied, but I always am. Been purchasing and servicing my cars at Sierra Chevrolet in Monrovia More

by TAMMY.GUARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Tammy! We're thrilled to hear that you are always satisfied with your experience at Sierra Chevrolet in Monrovia. We appreciate your loyalty and look forward to continuing to serve you with your purchasing and servicing needs. See you next time! Sincerely, The Sierra Chevrolet Team

September 14, 2024

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Employee Rating

I was satisfied with the oil change. The staff was friendly. Very much appreciated. Thank you. More

by Rkearney09
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were satisfied with your oil change and that our staff made a positive impression. Your appreciation means a lot to us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

September 11, 2024

Dealership Rating
Employee Rating

Service rep Marvin was very helpful and dealership great. Took care of servicing my truck in less than 1.5hrs and I was on my way. Thank you More

by georoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear that Marvin was able to assist you and that we could service your truck quickly at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

September 01, 2024

Dealership Rating
Employee Rating

As a dealer they provide good service definitely I will return for a future service More

by CHICHILOPEZ2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel , Terry Quinn, John Twiford

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Sep 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a good experience with us at Sierra Chevrolet. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 29, 2024

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Employee Rating

I was happy for the most part with the service that was done on my truck. The one thing that was tough was the wait time. My truck took almost 6 hours to get finished and this was with an appointment. More

by mattchu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

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Aug 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you were happy with the service provided for your truck at Sierra Chevrolet. We understand that wait times can be frustrating, even with an appointment, and we appreciate you sharing your experience. Your input helps us strive for improvement. If you have any further concerns, please feel free to reach out to us. We hope to assist you again soon! Sincerely, The Sierra Chevrolet Team

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