Mary Thompson
Online Sales Guide
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
4 yrs, 2 mos
Industry Experience
41 yrs, 10 mos
57 Reviews
Write a Review57 Reviews of Mary Thompson
November 14, 2025
I really like to thank Bob, he did an awesome job trying to find us the right vehicle with all the bells and whistles. that we were asking about. We must of ran Bob through the ringer. LOL he did a very exc to find us the right vehicle with all the bells and whistles. that we were asking about. We must of ran Bob through the ringer. LOL he did a very exceptional job finding us right vehicle. .bob was courteous and kind and not very pushy which I really liked about him. he wasn't a xx guy that was trying to make a fast sale .he knew his Vehicles and took his time talking us through some things with the vehicles, and set up all the navigational system so we could drive it home until we can figure it out he didn't have to do all that but he did show his character he stayed with us through the whole process making sure the car was ready for us to take it was a late night that night and he stayed over to make sure the car was all set up for us how to all my years of buying cars I never had a guy do that he wanted to make sure we were safe also he knew exactly what we wanted after showing us the first car he had very good skills and knowledge and did an awesome job he wasn't about making the sale he's about satisfying the customer and our needs for the right vehicle this will be our first Subaru Forester in the family. we have done a lot of research in the past and found that Subaru has a lot of good qualities that's what made us show up at Concordville Subaru in Glen Mills my first Contact person was over the phone with was mary absolutely professional and I must had at least 20 questions or more very exceptional communication skills mary was very accurate in her answers and honest which drew me to Concordville she was my first Contact she did a very awesome job and should be recognized for her knowledge of the business and very courteous and very nice . Which reflects on your business and your company. Big shout out to Bob and Mary and Keith the financial guy I would recommend the business total professionals you guys make Concordville Subaru what it is today thank you again More
Other Employees Tagged: Keith Hawk, Robert Novotny
November 08, 2025
Many family members have purchased cars from Concordville Subaru, including myself now. No one has had anything but positive words to say! Grateful for everyone’s kindness & fairness. Subaru, including myself now. No one has had anything but positive words to say! Grateful for everyone’s kindness & fairness. More
Other Employees Tagged: Ty Jones, Keith Hawk, Nathalie Larrea, Elvin Cocaj
November 06, 2025
Concordville Subaru was absolutely amazing! They gave me an amazing quote right off the bat and answered any and all questions I had. The entire staff (specifically Mary and John Boruk) was so They gave me an amazing quote right off the bat and answered any and all questions I had. The entire staff (specifically Mary and John Boruk) was so great and accommodating. Everyone was incredibly welcoming and wanted to ensure I had the best deal possible. Truly the greatest car buying experience for me and my family. More
Other Employees Tagged: Greg Gilley, John Boruk, Keith Hawk
October 01, 2025
Buying my Subaru at Concordville Subaru was a pleasure. I would highly recommend this dealership and especially Bob Novotny, our salesperson. Bob was personable, gracious and attentive from the start. Bob I would highly recommend this dealership and especially Bob Novotny, our salesperson. Bob was personable, gracious and attentive from the start. Bob showed my son and me several cars which I test drove, He answered all our questions and stayed with us throughout the buying, trade-in and financing process. I’m happy that I bought a Subaru at this dealership. More
Other Employees Tagged: Matt Tannery
September 30, 2025
By far the BEST dealership I have ever walked on. Nathalie, is a great person. She really cares. Also Keith is a great guy. He is on your side, just talk with him for a minute and you see that. Great Nathalie, is a great person. She really cares. Also Keith is a great guy. He is on your side, just talk with him for a minute and you see that. Great experience, start to finish. More
Other Employees Tagged: Keith Hawk, Nathalie Larrea
September 29, 2025
Everyone at Concordville Subaru rolled out the red carpet for my wife and I over the weekend. Our salesman, Bob Novotny, and the financial services manager, Keith Hawk, were both FANTASTIC! We had the BEST for my wife and I over the weekend. Our salesman, Bob Novotny, and the financial services manager, Keith Hawk, were both FANTASTIC! We had the BEST car buying experience of our lives! More
Other Employees Tagged: Keith Hawk, Robert Novotny
September 10, 2025
Mary Thompson was very responsive and professional. I unfortunately did not spend enough time reading her info provided and drove to the Subaru dealership previously used. I apologized to Mary after I I unfortunately did not spend enough time reading her info provided and drove to the Subaru dealership previously used. I apologized to Mary after I realized my mistake and let her know that the other dealer had only good things to say about her. She was very gracious and was happy that I was able to get a similar deal. More
August 09, 2025
Great customer service. Everyone is extremely professional and teamwork is evident. I will highly recommend to family and friends. Everyone is extremely professional and teamwork is evident. I will highly recommend to family and friends. More
Other Employees Tagged: Maddy Davis, Tim Raysor, Keith Aigeltinger
June 06, 2025
Anthony and the team did a great job with our purchase. This is our second Subaru and I wholeheartedly would recommend this dealer. I drive over 1 hour to work with this dealer and the transaction was flaw This is our second Subaru and I wholeheartedly would recommend this dealer. I drive over 1 hour to work with this dealer and the transaction was flawless. Thank you More
Other Employees Tagged: Anthony Cappello, Keith Hawk
June 05, 2025
anthony was great and the sales manager and general manager were also very interested and helpful manager were also very interested and helpful More
Other Employees Tagged: Khaled Malik, Greg Gilley, Anthony Cappello, Doug Tamer

