MaryLou Monroe
MaryLou Monroe at Royal Buick GMC of Tucson
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MaryLou Monroe

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 W Auto Mall Dr Lot A
Tucson, AZ 85705

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5.0
14 Reviews

Dealership Experience

11 mos

Industry Experience

11 mos

5.0

14 Reviews

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14 Reviews of MaryLou Monroe

April 03, 2024

Dealership Rating
Employee Rating

This was my first Cadillac purchase and I’ve only been in the Tuscan area for a couple of months. Seamless purchase transaction with no pressure. MaryLou and Amanda were both professional and a pleasure to d More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Hayes, Joe Sullivan

Apr 05, 2024

Royal Buick GMC of Tucson responded

David, thank you for taking the time to share your feedback regarding your experience at Royal Buick GMC Cadillac, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 30, 2024

Dealership Rating
Employee Rating

Marylou made my Truck buying experience wonderful and the minor things I needed done to the truck she took care of. Would definitely recommend her. More

by mikefranklin449
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

Apr 02, 2024

Royal Buick GMC of Tucson responded

Mike, we love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Royal Buick GMC Cadillac. Please feel free to contact me if you have any questions on your new purchase. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

March 26, 2024

Dealership Rating
Employee Rating

Marylou and Joe went above and beyond to make this experience pleasurable. We will be telling our friends how professional and courteous they were. This is our first Cadillac and we love it. Thank More

by David A. and Catherine D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

Mar 28, 2024

Royal Buick GMC of Tucson responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, David and Catherine! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 02, 2024

Dealership Rating
Employee Rating

Very happy with MaryLou in buying our used vehicle. She was very courteous, knowledgeable and was very pleasant to work with. We would deal with her again if we ever need another car. More

by brianll12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Royal Buick GMC of Tucson responded

I am happy to hear your time spent with MaryLou was pleasant. If you have any questions or need any further assistance, please come back to visit us. I look forward to seeing you in the future, Brian. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 29, 2024

Dealership Rating
Employee Rating

Amazing experience, before I walked through the door Marylou greeted me kindly she was able to answer all my questions and made the process really easy. I walked out with a new 2024 GMC Sierra More

by brigwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Marylou was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 27, 2024

Dealership Rating
Employee Rating

Working with MaryLou and Joe was the best experience I have ever had with the purchase of a vehicle. No pressure, stress or anxiety during the complete process. MaryLou, I will definitely be back to get a More

by desdigss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Sullivan

Jan 30, 2024

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 25, 2024

Dealership Rating
Employee Rating

Great place to buy a car bought my past two cadillacs from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when g More

by 24kJake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Royal Buick GMC of Tucson responded

Jake, I appreciate your review of Royal Buick GMC Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 23, 2024

Dealership Rating
Employee Rating

My wife and I worked with MaryLou who did a wonderful job finding us a new Buick Envision to lease. We were able to find what we wanted quite easily and she helped us through the paperwork without any proble More

by gwmyers50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that MaryLou helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 12, 2024

Dealership Rating
Employee Rating

Sales person Marylou was very helpful she explained to me everything I needed to know from my purchase. More

by d.antunez.85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2024

Royal Buick GMC of Tucson responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Marylou was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

January 11, 2024

Dealership Rating
Employee Rating

Worked with Marylou to get a new mini van she was awesome, she made the whole process quick and easy and even entertained my 6 year old while we got all the paperwork completed. If you go to Royal B More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Royal Buick GMC of Tucson responded

Lisa, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Marylou went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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