Mathew Povroznik | Page 8

Kelly was a dream to deal with. Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before sh Quick, punctual, and has a good read on people to get things done. Set a test drive, she had the car ready to go, we had some whitty banter before she turned me loose on the road. Arriving back we spent 5 minutes crafting our deal for finance. She got me that deal and out the door in one day. I was in a predicament and that was exactly the experience I needed for my mind to settle on bmw Westlake as the preferred dealer of choice were I can continue to be amazed by the brand, ownership, sales and service. More

by GUSGOLINSKI Verified Customer Verified Customer

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Matt is an excellent service advisor. I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past I’ve been to many of the local competitors and Matt wins the business for BMW Westlake. He’s efficient, quick and no bother. Two examples in the past month, x6 needed a water pump, part was there job was dune the same day as oil change under warranty. X7 had a front driver clunk, sway bar link, there the next day to be installed under warranty. To me car brand ownership is heavily weighted toward service and dealer experience, Matt provides that for me. More

by GUSGOLINSKI Verified Customer Verified Customer

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At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1 Verified Customer Verified Customer

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This dealership has a great staff. The crew is knowledgeable, efficient, and simply make life easier. The crew is knowledgeable, efficient, and simply make life easier. More

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Service department seem to be very knowledgeable and friendly. Matt the service coordinator was great to work with. friendly. Matt the service coordinator was great to work with. More

by METRZYNKA Verified Customer Verified Customer

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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. I have purchased two cars and so far everything is good. More

by JRIVERA36 Verified Customer Verified Customer

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They always do what they promise. Consistently a high performance organization with pleasant responsive personnel Consistently a high performance organization with pleasant responsive personnel More

by DCBLOOMFIELD16 Verified Customer Verified Customer

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The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME Verified Customer Verified Customer

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Excellent work and helpful with the services Needed done.work was done in a timely manner . done.work was done in a timely manner . More

by MAXIMUMDRYWALL Verified Customer Verified Customer

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Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID THEM! More

by Chad Gerzeny Verified Customer Verified Customer

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