Mathew Rivera | Page 53
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
5 yrs, 4 mos
Industry Experience
14 yrs, 8 mos
Languages Spoken
English
720 Reviews
Write a Review720 Reviews of Mathew Rivera
February 20, 2023
Excellent Service experience as always. Great staff who are very attentive to insure repairs are done timely and correctly Great staff who are very attentive to insure repairs are done timely and correctly More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
February 17, 2023
I had ordered a new key for my car the week before. I sat there for 45 mins and they told me they cannot find it!!! I had to miss two of my clients : almost $400. And the manager told me he’ll give I sat there for 45 mins and they told me they cannot find it!!! I had to miss two of my clients : almost $400. And the manager told me he’ll give me a 10% discount that’s the best he can do $35. The worst part is I have to go back there again! And my next time off is in two weeks. I hope my broken key will last till then. So frustrated with the Wappingers falls Toyota. It’s always something. I try to avoid them as much as I can, More
Other Employees Tagged: The person who took my order was the main problem. I don’t know his name.
February 16, 2023
People who work there are professional and courteous. They provide you with knowledge and help you understand the problems and the solutions. They provide you with knowledge and help you understand the problems and the solutions. More
Other Employees Tagged: Thomas Hackett
February 15, 2023
Very pleasant experience - loved the video of the car while the work was being done. Made me feel comfortable with the service.. while the work was being done. Made me feel comfortable with the service.. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
February 15, 2023
Gentlemen who took care of me was so top notch. I can't even say Thank you enough. The Gentlemen who took care of my care was incredible too. Such a great experience. Promised to have me out by 13 I can't even say Thank you enough. The Gentlemen who took care of my care was incredible too. Such a great experience. Promised to have me out by 1330 and was done by 1315. Thank you so much. Really they both went above and beyond and after the month It was just amazing to have complete strangers make it a little better. Thank you so much for taking care of me and my car. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
February 12, 2023
Very reliable in and out of the dealership very fast the waiting room was comfortable and the staff was very professional waiting room was comfortable and the staff was very professional More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
February 08, 2023
Great experience! Courteous and informed staff worked quickly to solve the problem and provide a solution. Frequent communication via text and phone made this a pleas Courteous and informed staff worked quickly to solve the problem and provide a solution. Frequent communication via text and phone made this a pleasant experience. I’m super impressed with the level of customer service I experienced with this Dealership’s service center. More
February 07, 2023
Every body was very good the mechanic put my INSP sticker straight and i like that lam very particular . straight and i like that lam very particular . More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
February 06, 2023
Very helpful and courteous with quality service given in a timely fashion. Great to work with. a timely fashion. Great to work with. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
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