Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 71

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
719 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.9

719 Reviews

Write a Review

719 Reviews of Mathew Rivera

January 10, 2022

Dealership Rating
Employee Rating

Excellent customer service. The dealership fixed.a small hole in my tire with no charge. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

DCH Wappingers Falls Toyota responded

Abby, we appreciate you taking the time to leave such great feedback! We're so happy our team could assist you and provide you with excellent service.

December 29, 2021

Dealership Rating
Employee Rating

I was pleased with the way I was listened to and how all my questions were answered More

by GLGSTWINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Dec 30, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience working with our team and we hope to see you again soon!

December 27, 2021

Dealership Rating
Employee Rating

We were visiting from out of town and we hit something as we were driving on the highway. Another tire place said we needed a new rim but they didn’t sell them. After calling several places with no luck, the More

by Hilary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

DCH Wappingers Falls Toyota responded

Hilary, thank you for the excellent five-star review! It sounds like our team went above and beyond to assist you. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

November 30, 2021

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. I appreciated the loaner vehicle. I was constantly kept informed of the progress. Very nice experience. More

by Thomasedib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review, Thomas! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

November 01, 2021

Dealership Rating
Employee Rating

Quick serviceNice and Professional peopleNice customer Quick service Nice and Professional people Nice customer waiting area Agents text you with updates Great work guys awesome More

by d.i.aizpurua
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Giordano

Nov 02, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 22, 2021

Dealership Rating
Employee Rating

Courteous and quick service with lots of helpful reminders. Received inspection without charge for my car. More

by BLMCNUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 15, 2021

Dealership Rating
Employee Rating

Very nice and Attentive to my appointment. Brought to my attention that I needed my car inspected and they did it for me I appreciate them bring it it up while I was there More

by Avelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas , Evin Calderon, Michael Cimorelli, Alexis Dominick, Mike Giordano

Oct 18, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2021

Dealership Rating
Employee Rating

Excellent service. Very attentive. Waiting time less than a minute. Friendly employees. They are very patient with customers More

by mary perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 01, 2021

Dealership Rating
Employee Rating

Staff was knowledgeable and explained thinks in my car that needed immediate attention and the once that can wait until our schedule permits. More

by KALTUN_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 28, 2021

Dealership Rating
Employee Rating

10000 mile service work was explained in detail, and completed in less time than promised. More

by MANDRAS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We look forward to working with you again in the future.

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