Mathew Rivera | Page 70

DCH Wappingers Falls Toyota has my confidence. The gentlemen I deal with on every level are always kind and knowledgeable. The work is always excellent and I feel confident driving my car after The gentlemen I deal with on every level are always kind and knowledgeable. The work is always excellent and I feel confident driving my car after every visit. More

by Cpuft Verified Customer Verified Customer

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DCH Wappingers Falls Toyota March 05, 2022 R. Graham First let me say, I've been a Toyota customer for more than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. Afte Graham First let me say, I've been a Toyota customer for more than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. After Prestige Toyota in Kingston NY, which is only 15 minutes from my home, damaged my 2018 Tacoma and tried to cover it up. They fought against paying for the repair, not to mention no one other than the service manager who caused the problem reached out to me. So, I tried DCH Wappingers Falls Toyota, they are an hour drive for me, so quality counted. I can't be more satisfied with the service I received at DCH. Everyone was pleasant and took the time to explain everything and find out my concerns. I not only recommend DCH Wappingers Falls Toyota but scheduled a follow up appointment with them. Remember they are an hour drive, and I'm using them again, that should say it all. Great job DCH, Prestige Toyota could learn about customer service, satisfaction, and how to treat loyal customers from you. After I spent more than $200,000.00 myself at Prestige over the last 20 years, not to mention friends and family, they lost my business. DCH was such a GREAT experience, I will use them, recommend them, and send everyone I know to DCH. than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. After Prestige Toyota in Kingston NY, which is only 15 minutes from my home, damaged my 2018 Tacoma and tried to cover it up. They fought against paying for the repair, not to mention no one other than the service manager who caused the problem reached out to me. So, I tried DCH Wappingers Falls Toyota, they are an hour drive for me, so quality counted. I can't be more satisfied with the service I received at DCH. Everyone was pleasant and took the time to explain everything and find out my concerns. I not only recommend DCH Wappingers Falls Toyota but scheduled a follow up appointment with them. Remember they are an hour drive, and I'm using them again, that should say it all. Great job DCH, Prestige Toyota could learn about customer service, satisfaction, and how to treat loyal customers from you. After I spent more than $200,000.00 myself at Prestige over the last 20 years, not to mention friends and family, they lost my business. DCH was such a GREAT experience, I will use them, recommend them, and send everyone I know to DCH. March 09, 2022, update Not only did I recommend DCH Wappingers Falls Toyota in my last review, but I also used them again on March 10th, as I stated I was going to. Not only was the service fantastic the second time, but I was also charged 20% less than originally quoted. No-one is perfect, but it's how you treat people that counts. So far DCH has gone above and beyond my expectations. If I'm willing to drive an hour for service and repairs, that company better be above what I expect, and DCH has surpassed all my expectations. Great people, great service, and great prices. Thanks again DCH, for renewing my confidence in a Toyota dealership. I can only comment on my experience and let me say after reading some of the poor reviews for DCH, and then how I was treated, I can't understand the POOR reviews. I will say again based on how I was treated and how my vehicle was treated, I can't say anything negative about DCH. More

by rgraham460 Verified Customer Verified Customer

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Excellent Customer Service! And the quality of Service is second to none! Thank you. Purple Heart Recipient from West Point NY! And the quality of Service is second to none! Thank you. Purple Heart Recipient from West Point NY! More

by cielito.valencia Verified Customer Verified Customer

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The work repair was completely explained throughout my visit, and I was kept informed as the work was completed visit, and I was kept informed as the work was completed More

by Debernardomark Verified Customer Verified Customer

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Prompt, courteous, and professional throughout the entire sales and service process, DCH Wappingers Falls Toyota is definitely a cut above the competition. sales and service process, DCH Wappingers Falls Toyota is definitely a cut above the competition. More

by Michael Scott Verified Customer Verified Customer

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Very polite, to the point. Explaining everything thoroughly. Great job. Safe clean environment..respectful staffing. Explaining everything thoroughly. Great job. Safe clean environment..respectful staffing. More

by Falconnoir Verified Customer Verified Customer

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I always have a great experience every time I have to get my vehicle serviced. I especially like the business work area while I wait. my vehicle serviced. I especially like the business work area while I wait. More

by JPDS Verified Customer Verified Customer

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Service was very quick and service associated were knowledgeable and very helpful with the issue my car had knowledgeable and very helpful with the issue my car had More

by light69 Verified Customer Verified Customer

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Always organized and service is quick. They need to have a shuttle on weekends though. a shuttle on weekends though. More

by patrick.brennan Verified Customer Verified Customer

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DCH Wappingers Falls Toyota got my oil changed and recommended a couple of services for the next service appointment. It was only a short wait time at the dealership. No complaints. recommended a couple of services for the next service appointment. It was only a short wait time at the dealership. No complaints. More

by burnsmoose Verified Customer Verified Customer

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