Matt Austin
Matt Austin at Tameron Hyundai

Matt Austin

service advisor

Tameron Hyundai

1595 Montgomery Highway
Birmingham, AL 35216

4.7
304 Reviews
4.7

304 Reviews

Write a Review

Dealership Experience

11 yrs, 11 mos

Industry Experience

28 yrs, 10 mos

304 Reviews of Matt Austin

June 08, 2025

Dealership Rating
Employee Rating

The service department was amazing. I had recently purchased the car so they took care of of everything as something they should have noticed during inspection and got me in and out sam More

by DAPHNEWISTRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Service department serviced car morning of delivery and did not tighten lug nuts to spec. 30 minutes down the road, the wheels were all very lose. Lug nuts could be taken off by hand. Very dangerous. We d More

by Mlee5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Johnson

June 07, 2025

Dealership Rating
Employee Rating

Great to work with and very friendly. Open to meet our needs when they could. More

by LESLIEPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Johnson, Shaun Yan

May 30, 2025

Dealership Rating
Employee Rating

Great service as always! Matt is amazing. He has that place running like a well oiled machine! More

by MCAUSTIN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

Chris tried to overcharge me $150 for the services of my vehicle. Had I not pulled up the quote online and contested the charge I would have walked away none the wiser. This action demonstrates that I canno More

by Cbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris, Andrew

May 17, 2025

Dealership Rating
Employee Rating

Very fast service, and made me aware of things without being pushy. I definitely had a great experience. More

by TWOSHOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Great service! Got me in and out, but made sure I was aware of everything that went on. Clean facility! More

by db3rdand11
Recommend Dealer
Yes

Other Employees Tagged: Matt Austin

May 13, 2025

Dealership Rating
Employee Rating

Great place to have your vehicle serviced. Friendly, professional, and clean environment. Fair and honest pricing. Best of all, the work gets done correctly. More

by Jamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CT

May 08, 2025

Dealership Rating
Employee Rating

I don’t like that the service guys no longer meet you at your car upon arrival. Treatment seems less personal. You send out a survey immediately and there is no way for a person to know if everything is More

by DKALLEN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bajalia, Steven Rainelli

April 24, 2025

Dealership Rating
Employee Rating

Both times I went to the service department nobody knew what was going on with my car. They didn’t even know it was there actually. I was extremely disappointed More

by Joanie.harlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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