Matt DeAnda
Matt DeAnda at Town East Ford
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Matt DeAnda | Page 4

New Car Sales Director

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.7
117 Reviews

provide a smooth buying experience for all customers. have been with co. since 2007

Dealership Experience

7 yrs, 6 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

4.7

117 Reviews

Write a Review

117 Reviews of Matt DeAnda

August 19, 2023

Dealership Rating
Employee Rating

I am a long-time customer with Town East Ford. I have trusted Farle Lutian and his team with all my car needs in the past, and plan to continue doing so for the foreseeable future. The five-star s More

by Ed G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Gerald Whittington, Ozzy Ortiz , Nick Hyathan

August 09, 2023

Dealership Rating
Employee Rating

Thorough explanation of process and fast work. Absolutely blew away our expectations of an outrageous interest rate with an out of this world lower than low(current market) rate. A plus service fr More

by rothblattcm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Kian Kargar, Marc Sutton

Aug 11, 2023

Town East Ford responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

July 18, 2023

Dealership Rating
Employee Rating

Found and qualified for a specific vehicle through Cargurus. Completed financing paperwork on line. Vehicle located at Town East Ford. Called to confirm details and then drove 3 hours to finalize the More

by bmallen70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Hall, Gerald Whittington, Melissa Green , Quinn Kelly, Ray Monks, Michael Mullens

Jul 21, 2023

Town East Ford responded

We're sorry to hear that you had an unsatisfactory sales experience. Providing exceptional customer service is our top priority, and we regret that we fell short in meeting your expectations. To better understand the issues you faced and to address them, we would appreciate more specific information about your sales experience. Please reach out to us directly so we can discuss your concerns in detail and work towards a resolution. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

July 10, 2023

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Employee Rating

Everyone was wonderful from Raymond Monks Jr. , Sara Lott, and Matt Deanda! Best car buying experience I have ever had!!! More

by stacie_russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr, Melissa Green , Sara Lott, Ray Monks

July 10, 2023

Dealership Rating
Employee Rating

Everything was Great. Process was easy. People were reasonable and nice. I have no complaints. More

by Pmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Vespia , Kenan Evans, Kian Kargar

July 05, 2023

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Employee Rating

Buying cars is never a fast process but Town East Ford made this an enjoyable experience. We had an appointment, and they were ready for us. We were out the door in 4 hours. Amazing experience. More

by Hailey.hicks2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Diana Maldonado

Jul 06, 2023

Town East Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 22, 2023

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Employee Rating

DO NOT BUY YOUR CAR FROM HERE EVER! ! We talked to Gamaliel Benitez about a car we were interested in. We live in San Antonio and told him we were 5 hours away and willing to drive for t More

by Marlu Uhl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Hall, Gerald Whittington, Jay Helbert, Melissa Green, Gamaliel Benitez , Daniel Guzman, Nick Hyathan, Ray Monks, Michael Mullens

Jun 29, 2023

Town East Ford responded

We sincerely apologize for the unfortunate experience you had with our dealership. We understand the frustration and disappointment you must have felt, and we want to assure you that this is not the standard we strive for. We will address this situation internally to ensure it does not happen again. Your feedback is valuable to us, and we appreciate you taking the time to share it. At your earliest convenience, please reach out to Kurt Jones at Kjones@towneastford.com to discuss this further.

June 16, 2023

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Employee Rating

They don't BS on invoice although they still add dealer add-ons but they don't inflate it....ie door guards, bumper guards etc. And you can even negotiate it. Places like Hyundai, Kia, Toyota inexplica More

by robert_ascio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian , Leah

Jun 21, 2023

Town East Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 14, 2023

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Employee Rating

Great person knows his product very knowledgeable on the ford vehicle a very nice person More

by Buckfortner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Boris Loncaric

Jun 15, 2023

Town East Ford responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 13, 2023

Dealership Rating
Employee Rating

They were professional kind and reasonable. They did not sugar coat anything. I had went to mesquite ford after having a bad experience at grapevine earlier that day and mesquite ford turned it More

by Mikerod42111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Santos

Jun 15, 2023

Town East Ford responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

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