Matt Franceschini | Page 2

Very poor customer service. When you have a safety problem and no appointment it’s 5 days before they can get to you. No loaner either. Brought 4 cars from dealership in 10 year When you have a safety problem and no appointment it’s 5 days before they can get to you. No loaner either. Brought 4 cars from dealership in 10 years. Will not do business again. Will tell friends about negative experience with this dealership. More

by BILL_CISNEROS Verified Customer Verified Customer

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I would give them zero stars if I could. They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my They had my car in their shop for 3 months, barely kept in contact with me (I had to reach out to them and they took several days to respond) and my car came back damaged. They said because I didn't take picture before I'm SOL and won't look at camera footage. I've bought 2 cars from them, but they don't care about their customers at ALL. More

by ALWAYS_MELISSA27 Verified Customer Verified Customer

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Service is great. ..but the sales men put in car that i can barely afford, think it was over priced too ..but the sales men put in car that i can barely afford, think it was over priced too More

by SUEMTCHLRNW Verified Customer Verified Customer

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This dealership lies. I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refuse I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refused to warranty it by blaming it on a rock chip. It’s clearly a defect in the paint. I was buying a new car there once per year, never again. They lost a returning customer because of a defect they didn’t want to make right that was on a brand new car. Buyer beware! More

by Cburdette Verified Customer Verified Customer

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This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minu communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minutes. Greatly appreciate the professionalism of this dealership! More

by MARIAHREEDERESPARZA Verified Customer Verified Customer

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Very friendly and efficient. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. They take good care ofy car. I would trust them to advise me in the purchase and maintenance of any cars I might have in the future. More

by DOREENGSMITH Verified Customer Verified Customer

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I appreciate your services and the time to wait for my car was good,completely. car was good,completely. More

by MACHELLE79 Verified Customer Verified Customer

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Matt. The best service guy I have ever had! If you loose him, my next car will be a Toyota The best service guy I have ever had! If you loose him, my next car will be a Toyota More

by GREATGUNS4 Verified Customer Verified Customer

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I Always receive excellent service from Lithia Hyundai. Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! More

by Larry T Verified Customer Verified Customer

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Took care of my issues in a timely manner. Work completed as promised and in time frames Work completed as promised and in time frames More

by g4loans Verified Customer Verified Customer

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