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Matt Gensler
Matt Gensler at Mike Murphy Ford Inc

Matt Gensler | Page 12

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
122 Reviews
4.8

122 Reviews

Write a Review

122 Reviews of Matt Gensler

January 04, 2022

Dealership Rating
Employee Rating

Very reliable and great service! They are the best and nicest people who care about their customers! More

by BLEDEN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield, Bryan McIntosh , Robin Berglin, Jeremy Englert, Pete Katus

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Jan 04, 2022

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

December 27, 2021

Dealership Rating
Employee Rating

So far my experience with sales and service have been a good one. Always treated right and with respect. The parts department also has been very helpful along the way. More

by Derekjoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Smith, Bryan McIntosh

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Dec 27, 2021

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc. We look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

December 23, 2021

Dealership Rating
Employee Rating

Matt was super friendly and kept me up to date on the progress of the repairs More

by sumi5659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 27, 2021

Mike Murphy Ford Inc responded

We are very happy Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

December 11, 2021

Dealership Rating
Employee Rating

Everyone is courteous and knowledgeable. The work is done in a timely manner. And a final report is given to you regarding everything that was checked on your car. More

by kathy.perce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

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Dec 12, 2021

Mike Murphy Ford Inc responded

Kathy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

December 10, 2021

Dealership Rating
Employee Rating

Nick Reece is loyal to his customers. I Would recommend him to all my friends More

by D_LUV_ALL
Recommend Dealer
Yes

Other Employees Tagged: Nick Reece

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Dec 10, 2021

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

December 08, 2021

Dealership Rating
Employee Rating

Personal we’re all helpful. Unfortunaly, like everything else we waited on parts that were needed to finish work More

by Ken.hofer62
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin, Service manager was very helpful as well

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Dec 09, 2021

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service however apologize for the delay in the delivery of your parts. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

December 08, 2021

Dealership Rating
Employee Rating

Everyone was kind and helpful but the man that came out to meet me when I got out of my car was a little gruff. More

by Wrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus, Kevin Neill

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Dec 09, 2021

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

December 05, 2021

Dealership Rating
Employee Rating

Excellent service. Fast and everything was communicated well! I will be back. Thank you for your service More

by NYLIEJHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin

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Dec 06, 2021

Mike Murphy Ford Inc responded

We are very happy to hear Robin, Matt and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

December 03, 2021

Dealership Rating
Employee Rating

Very very professional, very thorough and perhaps most importantly very honest when it comes to the customer More

by Gastonewall
Recommend Dealer
Yes
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Dec 03, 2021

Mike Murphy Ford Inc responded

Thank you for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

November 30, 2021

Dealership Rating
Employee Rating

Car broke down around the corner, had the tow truck take it in, submitted the repair paper, and within a few days they had called me about what was wrong. Repair was covered under the used car warranty from More

by caldercat45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 01, 2021

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

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