Matt Gensler
Matt Gensler at Mike Murphy Ford Inc

Matt Gensler | Page 9

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Matt Gensler

May 15, 2022

Dealership Rating
Employee Rating

They were timley and good communition. Service is good. I'm just writing words now. More

by Jphocean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

May 16, 2022

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

April 30, 2022

Dealership Rating
Employee Rating

Friendly and very helpful, parking lot is to close together we had a ding in our car door from someone who parked next to me More

by DEWEESETIMES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2022

Mike Murphy Ford Inc responded

Our goal is to make sure everyone who walks through the door leaves happy. We are sorry to hear about the ding on your door. We do appreciate your business and thank you again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

April 27, 2022

Dealership Rating
Employee Rating

Matt and Robin were great they tag teamed up to get me in and out of there first thing in the morning. Then when I came back to pickup my car in the same day, Robin was great to my little guy. They were very More

by Bethy983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin

Apr 28, 2022

Mike Murphy Ford Inc responded

Bethy, Thank you for taking the time to share your feedback with us. Matt and Robin work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

April 26, 2022

Dealership Rating
Employee Rating

Excellent experience as always. I have a lot of miles on my car and these are the people I trust to make sure I can keep it running - until I can buy a car from them. More

by ledempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Morgan

Apr 28, 2022

Mike Murphy Ford Inc responded

We appreciate your business and our team looks forward to serving you again soon! We get it….Price Sells Cars! Mike Murphy Ford

April 23, 2022

Dealership Rating
Employee Rating

The friendliest, most helpful car dealership I have ever been to. Always a good experience. More

by DRIFTIN56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Dealership Rating
Employee Rating

We called with a problem and where asked to drop the car off that night if possible. Had to wait for parts and warranty approval but got the car back fast! More

by MAMJAJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Jeremy Englert, Pete Katus

Apr 25, 2022

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Dealership Rating
Employee Rating

Great Service fixed right the 1st time! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Jeff Lynch, Bryan Wingfield, Mitch Urbanc , Robin Berglin, David Brekke, Todd Brekke, Jeremy Englert, Pete Katus

Apr 25, 2022

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 21, 2022

Dealership Rating
Employee Rating

After warranty work was complete my car pulls right and the steering wheel is not straight. Wasted time and gas for the rude worker to tell me that its the tires and they swapped them on the front. Never m More

by Clifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 14, 2022

Dealership Rating
Employee Rating

Professional service and pleased with the experience of having a new motor removed and replaced. Job was done in a timely manner and is working well. Thank you More

by tomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

April 12, 2022

Dealership Rating
Employee Rating

Service waiting room is a poor representive of the dealership. No staff person to care for people waiting for cars. Area is so far from service area no clear communication as to status of repair. More

by BSANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're sorry to hear that you weren't fully satisfied with your service experience. Please don't hesitate to reach out if you would like to discuss this further. We appreciate your business and hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

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