Matt Gensler | Page 9

Matt and Robin were great they tag teamed up to get me in and out of there first thing in the morning. Then when I came back to pickup my car in the same day, Robin was great to my little guy. They were very and out of there first thing in the morning. Then when I came back to pickup my car in the same day, Robin was great to my little guy. They were very welcoming and efficient. Thank you Mike Murphy’s Service Team. More

by Bethy983 Verified Customer Verified Customer

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Excellent experience as always. I have a lot of miles on my car and these are the people I trust to make sure I can keep it running - until I can buy a car from them. I have a lot of miles on my car and these are the people I trust to make sure I can keep it running - until I can buy a car from them. More

by ledempsey Verified Customer Verified Customer

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The friendliest, most helpful car dealership I have ever been to. Always a good experience. been to. Always a good experience. More

by DRIFTIN56 Verified Customer Verified Customer

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We called with a problem and where asked to drop the car off that night if possible. Had to wait for parts and warranty approval but got the car back fast! off that night if possible. Had to wait for parts and warranty approval but got the car back fast! More

by MAMJAJO Verified Customer Verified Customer

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Great Service fixed right the 1st time! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! More

by Mike Verified Customer Verified Customer

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After warranty work was complete my car pulls right and the steering wheel is not straight. Wasted time and gas for the rude worker to tell me that its the tires and they swapped them on the front. Never m the steering wheel is not straight. Wasted time and gas for the rude worker to tell me that its the tires and they swapped them on the front. Never mentioned the coolant smell I had asked to have checked. Driving home the car was exactly like when I arrived to get the alignment fixed. Called and left message with Matt at around 2pm and never received a call back. Called the next day and had to leave another message. He called and said they had checked the coolant issue but I really don't know. Now I have to pay someone to fix the alignment which was fine before the work. When I first bought the car the alignment was off and they were suppose to check it and I ended up taking it elsewhere to get it fixed. Not sure if their equipment needs calibrated or what. Im giving 2 stars because the original work was completed but my car smells like coolant and oil now. More

by Clifford Verified Customer Verified Customer

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Professional service and pleased with the experience of having a new motor removed and replaced. Job was done in a timely manner and is working well. Thank you having a new motor removed and replaced. Job was done in a timely manner and is working well. Thank you More

by tomp Verified Customer Verified Customer

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Service waiting room is a poor representive of the dealership. No staff person to care for people waiting for cars. Area is so far from service area no clear communication as to status of repair. dealership. No staff person to care for people waiting for cars. Area is so far from service area no clear communication as to status of repair. More

by BSANDALL Verified Customer Verified Customer

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Firstly, Robin, who does scheduling, is by far the best person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondl person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondly, the service members are trustworthy and knowledgeable. I never feel like I, a female with minimal car knowledge, am taken advantage of. I, of course, always call my dad, who lives 800 miles away, for a second opinion and they’ve never let me down. We’ve purchased one vehicle from them, which was a good experience, but this review is really focusing on the service department. I will continue to take me vehicles (even the one not purchased there) to Mike Murphy. 10/10 More

by KATE.SOUTHERLAND Verified Customer Verified Customer

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They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the truck off for the appointment. More

by dm Verified Customer Verified Customer

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