Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Matt Hernandez

Overview Reviews (113)

Contact Me

View All Employees

< View All Employees

Matt Hernandez

Refer Me

Matt Hernandez | Page 3

General Sales Manager

Carl Black Roswell

11225 Alpharetta Highway
Roswell, GA 30076

Contact Me

not yet
rated

113 Reviews

Overview Reviews (113)

Dealership Experience

13 yrs, 6 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English

Portuguese

Spanish

View more languages

not yet
rated

113 Reviews

Write a Review

Employees need five ratings within 24 months before we can calculate an average rating.

Contact Matt Hernandez

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

113 Reviews of Matt Hernandez

October 27, 2020

Dealership Rating

Excellent service provided for my 2006 Hummer H2 over the past five years at reasonable price. The service advisors are knowledgeable and honest. Thanks to Nick and Olivia past five years at reasonable price. The service advisors are knowledgeable and honest. Thanks to Nick and Olivia More

by VijayM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Bowsher , Nick Rose

Helpful 0

Report | Print

Oct 27, 2020 -

Carl Black Roswell responded

Thank you for sharing your experience, Vijay! We appreciate your continued support and are glad you're still happy with your 2006 Hummer H2. We look forward to working with you again.

October 26, 2020

Dealership Rating

Employee Rating

The definition of a good deal is each side is happy.Very satisfied with the entire operation.Would recommend dealership to everyone.Keep up the good work. satisfied with the entire operation.Would recommend dealership to everyone.Keep up the good work. More

by Doug

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Mila , Ruan Baird

Helpful 0

Report | Print

Oct 27, 2020 -

Carl Black Roswell responded

Thanks so much for your recommendation, Doug! We're glad you were satisfied with the experience and look forward to working with you again in the future.

October 20, 2020

Dealership Rating

Employee Rating

I’ve dealt with many dealerships this is by far the best dealership I’ve ever dealt with great service great Collision Center my daughter loves her car dealership I’ve ever dealt with great service great Collision Center my daughter loves her car More

by AUDGA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Mila, Eric Bowsher , Alexandria Mason, Jon Roberson

Helpful 0

Report | Print

Oct 21, 2020 -

Carl Black Roswell responded

Thanks so much for sharing your experience! We appreciate the kind words and are thrilled to hear that your daughter loves her vehicle. We look forward to working with you both again down the road.

September 22, 2020

Dealership Rating

Employee Rating

Shopping at this dealer was an absolute amazing experience. The dealers themselves were very knowledgeable on the vehicle they sold me and we’re very polite. I would 1000/1000 recommend this dealer experience. The dealers themselves were very knowledgeable on the vehicle they sold me and we’re very polite. I would 1000/1000 recommend this dealership to anyone looking for a vehicle used or new. More

by Jaime Pena

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Bowsher , Jarod Watson

Helpful 0

Report | Print

Sep 23, 2020 -

Carl Black Roswell responded

Thanks for the kind words and for sharing your experience, Jaime! We're glad you're happy with your new vehicle and look forward to working with you again down the road.

September 19, 2020

Dealership Rating

Employee Rating

Matt was great getting me the best deal on a 17 Expedition and Paul handled getting us to Eric who closed the deal. Great experience. Expedition and Paul handled getting us to Eric who closed the deal. Great experience. More

by DMAC813

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Bowsher , Paul Marr

Helpful 0

Report | Print

Sep 21, 2020 -

Carl Black Roswell responded

Thanks for sharing your experience with us! We're happy to hear the team was able to get you behind the wheel of the new vehicle you were looking for. Enjoy your Expedition!

September 16, 2020

Dealership Rating

Jordan was fantastic! He made sure we got the best price for a used 2014 VW Jetta. The car was detailed and filled with gas when I bought it which I was very thankful for. I love my car and Jordan was very for a used 2014 VW Jetta. The car was detailed and filled with gas when I bought it which I was very thankful for. I love my car and Jordan was very helpful during our buying whole process. :) More

by ALEX.STAPLENTONN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jordan

Helpful 0

Report | Print

Sep 16, 2020 -

Carl Black Roswell responded

Thanks for sharing your experience, Alex! We're glad Jordan was able to assist you in finding your new vehicle. We look forward to working with you again down the road and hope you enjoy your new Volkswagen.

September 01, 2020

Dealership Rating

Employee Rating

Service department doesn’t check incoming vehicles. Vehicle was sold with service lights on dash. Never got a chance to test drive vehicle; management has poor communication. Vehicle was sold with service lights on dash. Never got a chance to test drive vehicle; management has poor communication. More

by US

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Eric Bowsher

Helpful 1

Report | Print

Sep 08, 2020 -

Carl Black Roswell responded

We work hard to make the car-buying process simple, fast and without hassle, all within a friendly environment. We sincerely apologize if we've fallen short of those expectations. We'd like the chance to learn more about your visit and to discuss things further with you. Please give us a call at 888-491-7859. We look forward to hearing from you.

August 18, 2020

Dealership Rating

Great dealership, everyone was super helpful and it was a fast and easy experience. I would highly recommend Carl Black and our sales person Dominick. fast and easy experience. I would highly recommend Carl Black and our sales person Dominick. More

by Danielle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Bowsher , Dominick Fabricatore

Helpful 0

Report | Print

Aug 18, 2020 -

Carl Black Roswell responded

Thanks so much for sharing your experience and for your recommendation, Danielle! We appreciate your business and will be sure to pass along your kind words to Dominick.

August 03, 2020

Dealership Rating

Employee Rating

Great experience I had there sales person Dominick Great experience I had there sales person Dominick answer all my questions I'm 100% satisfied with my new truck I had a great experience Great experience I had there sales person Dominick answer all my questions I'm 100% satisfied with my new truck I had a great experience More

by Ramiro Morales

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Mila, Eric Bowsher , Dominick Fabricatore

Helpful 0

Report | Print

Aug 04, 2020 -

Carl Black Roswell responded

Thanks for sharing your experience, Ramiro! We're glad Dominick was able to answer your questions and hope you continue to enjoy your new truck. We look forward to working with you again in the future.

July 30, 2020

Dealership Rating

Very pleasant,professional, car was delivered to me on time,car was what they told me on the phone. The only thing I didn't like was my interest rate on my loan I had a 779 credit rating thought interest time,car was what they told me on the phone. The only thing I didn't like was my interest rate on my loan I had a 779 credit rating thought interest would have been lower. Don't remember name of gentlemen that brought my car to me he was excellent More

by JOHNSONGLORIA093

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Marr

Helpful 0

Report | Print

Jul 31, 2020 -

Carl Black Roswell responded

We're glad you had a great time shopping with us and using our vehicle delivery service! We hope you're enjoying your new ride! Thanks for choosing Carl Black Roswell!

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.