Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 5

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
110 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 6 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.9

110 Reviews

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110 Reviews of Matt Hoover

November 22, 2025

Dealership Rating
Employee Rating

Matt and crew were great! Fixed my truck under warranty, no surprises. Highly recommended! Will return for service. More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

Nov 23, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Vance! We're thrilled to hear that Matt and our crew at Robert Brogden's Olathe Buick GMC were able to assist you with your truck under warranty and provide a smooth experience. We appreciate your recommendation and look forward to seeing you again for your next service visit! Sincerely, The Robert Brogden Buick GMC Team

November 19, 2025

Dealership Rating
Employee Rating

Fast service, great customer service I was in and out and everyone was very friendly and helpful especially Matt. More

by JMAHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

Nov 19, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our fast service and great customer service at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Matt and our team made your experience enjoyable. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 14, 2025

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Incredible service by Matt from start to finish. Phone call to in-person visit was great! More

by anthonytaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

Nov 14, 2025

Robert Brogden Buick GMC responded

Anthony, thank you for your fantastic review! We're thrilled to hear about your incredible experience with Matt at Robert Brogden's Olathe Buick GMC. It's great to know that both your phone call and in-person visit met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2025

Dealership Rating
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Always professional. and courteous. Quote up from pricing and correct on return of vehicle. Thank More

by cludwick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. We strive to maintain professionalism and provide accurate pricing. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

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This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected. More

by bswitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Terry

Oct 24, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at Robert Brogden's Olathe Buick GMC was so positive. Our team strives to provide efficient and excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

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Employee Rating

Everyone was helpful and pleasant and work permformed in time promised. I waited in the lobby and worked. Area was clean and easy to get work done. Matt is always makes service easy. More

by matts17
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Matt! We're thrilled to hear that our team at Robert Brogden's Olathe Buick GMC was helpful and that your service was completed on time. It's great to know that you found the lobby conducive for getting work done. We appreciate your kind words about Matt and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

October 22, 2025

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My car was in recently for a repair similar to a previous repair which had been done while my car was still under warranty.After assessing the situation, the Dealer determined that the new work being done to More

by TRISHIESUZ
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 22, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Trishie! We're glad to hear that you were happy with the service you received at Robert Brogden's Olathe Buick GMC, and it's wonderful to know that Matt took great care of you during your visit. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 21, 2025

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Employee Rating

Jim was fantastic to work with and is a stellar professional as was Matt in service and all the other folks as well! Great experience and I'll definitely refer others to buy their next vehicles at More

by jayhawkfireman69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter

Oct 21, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jay! We're thrilled to hear that you had a great experience with Jim, Matt, and the rest of our team at Robert Brogden's Olathe Buick GMC. Your referrals mean the world to us, and we look forward to assisting you and your friends in the future. Safe travels in your new vehicle! Sincerely, The Robert Brogden Buick GMC Team

October 11, 2025

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I've been a loyal customer for a long time and will continue because of the great service I have always received! More

by MMORRISON239
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry, La'Nay Patton

Oct 11, 2025

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your loyalty and are glad to hear that you've consistently received great service at Robert Brogden's Olathe Buick GMC. We look forward to serving you again soon. Sincerely, The Robert Brogden Buick GMC Team

October 05, 2025

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Employee Rating

Dominic was very attentive and answered all my questions! ! I was very pleased with his customer service. More

by keith78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Robert Brogden Buick GMC responded

Thank you, Keith! We’re delighted to hear that Dominic provided you with attentive service and answered all your questions. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers are well taken care of. Your feedback is appreciated, and we look forward to welcoming you back for any future needs. Sincerely, The Robert Brogden Buick GMC Team

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