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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 4

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
106 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 5 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.9

106 Reviews

Write a Review

106 Reviews of Matt Hoover

December 26, 2025

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Employee Rating

Over the years I have had several vehicles that Brogden has serviced. The service has always been first rate. More

by bzavala0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton, Jimmy Stateler

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Dec 26, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Robert Brogden's Olathe Buick GMC for servicing your vehicles. It’s great to hear that you have consistently received first-rate service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 18, 2025

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Employee Rating

Excellent customer service. Assisted with all concerns. Repetitive manufacturing issue that seems to have been fixed. More

by mel.mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you received excellent customer service at Robert Brogden's Olathe Buick GMC. We're glad to know that your concerns were addressed and that the manufacturing issue has been resolved. We appreciate your feedback and look forward to assisting you with any future needs. Please feel free to reach out anytime! Sincerely, The Robert Brogden Buick GMC Team

December 16, 2025

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Employee Rating

Dealership did a good job and got me scheduled and serviced in a timely fashion. More

by WILLIAMPBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Dec 16, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, William! We're pleased to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. Timely service is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 15, 2025

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Employee Rating

Matt Hoover is great to work with. He is professional, knowledgeable, friendly and reliable. He provided an estimate and timeline on repairs and preventive maintenance required on our More

by REUBEN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Reuben! We're thrilled to hear about your positive experience with Matt and our team at Robert Brogden's Olathe Buick GMC. It's great to know that you felt well-informed and confident in the work done on your vehicle. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 29, 2025

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Employee Rating

Always great service. Professional, on time and great service. Thank you i recommend them highly More

by NINAPOINTERHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Nov 30, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and timely service you received at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 26, 2025

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Employee Rating

Jimmy found the problem with my tire and affected a repair without my having wait. More

by bzavala0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Jimmy Stateler , Phil Miller

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Nov 27, 2025

Robert Brogden Buick GMC responded

Thank you for your positive review! We're glad to hear that Jimmy was able to quickly identify and repair your tire issue. At Robert Brogden's Olathe Buick GMC, we strive to provide efficient and effective service. We appreciate your support and look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2025

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Employee Rating

Matt and crew were great! Fixed my truck under warranty, no surprises. Highly recommended! Will return for service. More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Nov 23, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Vance! We're thrilled to hear that Matt and our crew at Robert Brogden's Olathe Buick GMC were able to assist you with your truck under warranty and provide a smooth experience. We appreciate your recommendation and look forward to seeing you again for your next service visit! Sincerely, The Robert Brogden Buick GMC Team

November 19, 2025

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Employee Rating

Fast service, great customer service I was in and out and everyone was very friendly and helpful especially Matt. More

by JMAHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Nov 19, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our fast service and great customer service at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Matt and our team made your experience enjoyable. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 14, 2025

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Employee Rating

Incredible service by Matt from start to finish. Phone call to in-person visit was great! More

by anthonytaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Nov 14, 2025

Robert Brogden Buick GMC responded

Anthony, thank you for your fantastic review! We're thrilled to hear about your incredible experience with Matt at Robert Brogden's Olathe Buick GMC. It's great to know that both your phone call and in-person visit met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2025

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Employee Rating

Always professional. and courteous. Quote up from pricing and correct on return of vehicle. Thank More

by cludwick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. We strive to maintain professionalism and provide accurate pricing. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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