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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 8

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
106 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 5 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.9

106 Reviews

Write a Review

106 Reviews of Matt Hoover

June 14, 2025

Dealership Rating
Employee Rating

New to the area and selected this dealership for service. They provided professional service and will be my selected dealer for future service. More

by MIKEANDLESIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for your service needs! We're thrilled to hear that you found our service professional and that you've selected us as your go-to dealership in the area. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

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Employee Rating

Jimmy Carpenter is a trustworthy team player for the buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. More

by ANDREW.SHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Jun 13, 2025

Robert Brogden Buick GMC responded

Thank you so much, Andrew! It means a lot that you took the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Jimmy earned your trust and made sure you were well taken care of. If there's ever anything you need down the road, don’t hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

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Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jun 11, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

June 09, 2025

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Extremely happy! Prompt and professional. The service greater is a throwback and a very nice touch!!! I watched him walking around and having conversations. I was v More

by JEFF.DALRYMPLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jeff! We're thrilled to hear that you were extremely happy with your experience at Robert Brogden's Olathe Buick GMC. It's great to know that our service greeter made a positive impression on you. We appreciate your recognition of the personal touch we strive to maintain. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER

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Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Employee Rating

Service by Matt was amazing. Got me in last minute after an unexpected issue! Will keep coming back. More

by DANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Matt was able to assist you with such great service and accommodate you last minute. It's our goal at Robert Brogden's Olathe Buick GMC to ensure our customers are well taken care of. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

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Employee Rating

Matt Hoover was a blessing. I can not thank him enough! He is awesome! THANK YOU? More

by kathylycai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Matt was able to provide you with such excellent service. At Robert Brogden's Olathe Buick GMC, we strive to create great experiences for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Dealership Rating
Employee Rating

Matt in the service department was great to work with. Explained the entire process & answered all my questions. More

by Ryan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Ryan! We're thrilled to hear that Matt in our service department took great care of you and provided the support and guidance you needed. Your satisfaction means everything to us here at Robert Brogden's Olathe Buick GMC, and we truly appreciate you taking the time to share your experience. We look forward to helping you again down the road! Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

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Employee Rating

Great experience! Would highly recommend them to a friend. Very professional and quick turn on my service. More

by piperlynnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Piper! We’re glad to know you had a great experience with us at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you and your friends in the future. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

Dealership Rating
Employee Rating

Jimmy Carter was great. Excellent service. The dealership is very helpful and knowledgeable. I totally recommend this dealership. More

by NINAPOINTERHORSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your feedback about the excellent service you received at Robert Brogden's Olathe Buick GMC. We're happy to know you found our team helpful and knowledgeable. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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