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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 8

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
110 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 6 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.9

110 Reviews

Write a Review

110 Reviews of Matt Hoover

June 25, 2025

Dealership Rating
Employee Rating

Quality professional service, kept up to date with the status of the vehicle while it was being repaired. Followed through on everything in a timely manner. More

by CBROWNING1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the quality of service at Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the repair process. We strive to provide timely and professional service to all our customers. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 21, 2025

Dealership Rating
Employee Rating

I had great and fast service for my oil change and tire rotation. I was helped by two very competent service representatives. More

by blamb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Jun 21, 2025

Robert Brogden Buick GMC responded

Thank you so much for the fantastic review! We're happy to hear you received quick and reliable service for your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. Our team takes pride in getting the job done right, and it means a lot to know their efforts were appreciated. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2025

Dealership Rating
Employee Rating

Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. More

by grexhoggatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jun 15, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced fast and friendly service at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t More

by EMILYGORDANIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self

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Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

New to the area and selected this dealership for service. They provided professional service and will be my selected dealer for future service. More

by MIKEANDLESIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for your service needs! We're thrilled to hear that you found our service professional and that you've selected us as your go-to dealership in the area. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

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Employee Rating

Jimmy Carpenter is a trustworthy team player for the buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. More

by ANDREW.SHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

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Jun 13, 2025

Robert Brogden Buick GMC responded

Thank you so much, Andrew! It means a lot that you took the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Jimmy earned your trust and made sure you were well taken care of. If there's ever anything you need down the road, don’t hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

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Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jun 11, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

June 09, 2025

Dealership Rating
Employee Rating

Extremely happy! Prompt and professional. The service greater is a throwback and a very nice touch!!! I watched him walking around and having conversations. I was v More

by JEFF.DALRYMPLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jeff! We're thrilled to hear that you were extremely happy with your experience at Robert Brogden's Olathe Buick GMC. It's great to know that our service greeter made a positive impression on you. We appreciate your recognition of the personal touch we strive to maintain. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER

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Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

Dealership Rating
Employee Rating

Service by Matt was amazing. Got me in last minute after an unexpected issue! Will keep coming back. More

by DANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Matt was able to assist you with such great service and accommodate you last minute. It's our goal at Robert Brogden's Olathe Buick GMC to ensure our customers are well taken care of. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

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