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Matt Hoover
Matt Hoover at Robert Brogden Buick GMC

Matt Hoover | Page 7

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
106 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Dealership Experience

1 yr, 5 mos

Industry Experience

18 yrs, 10 mos

Languages Spoken

English English

4.9

106 Reviews

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106 Reviews of Matt Hoover

July 15, 2025

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Employee Rating

Everyone is nice and I got my service complete and done just right . Of course I like dealing with Robert broaden buick More

by JEANWITH1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jean! We're thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. Our team is dedicated to providing excellent service, and we're glad you appreciated it. We look forward to seeing you again for your future needs! Sincerely, The Robert Brogden Buick GMC Team

July 10, 2025

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Employee Rating

Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem More

by TJFUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Sam Skid

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Jul 10, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with our service advisor at Robert Brogden's Olathe Buick GMC. Prompt and efficient service is what we strive for, and it's fantastic to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 10, 2025

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Employee Rating

Good communication from Matt. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor. More

by Cameron.Thomsen.
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback, Cameron! We appreciate your positive comments about Matt's communication, but also understand your concerns regarding the cost of the headlight bulb replacement. At Robert Brogden's Olathe Buick GMC, we strive to provide quality service and transparency regarding pricing. Your input is valuable, and we will take it into consideration. Please feel free to reach out if you have further questions or concerns. We hope to serve you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 04, 2025

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Employee Rating

I got an appointment the same day I requested it. Matt, was very attentive, professional, explained and answered my questions. More

by bravolida20
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Matt provided you with attentive and professional service at Robert Brogden's Olathe Buick GMC. It’s great to know that he was able to answer your questions and make your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 02, 2025

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Nice friendly staff thanks fast service they do everything professionally thanks thanks thanks thanks thanks More

by CARLA.KENAAN
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Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Carla! We truly appreciate your positive feedback about our friendly staff and fast service at Robert Brogden's Olathe Buick GMC. It’s our goal to provide professional service every time. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 26, 2025

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Employee Rating

Very Helpful and Courteous. We were from out of town and he was very good about communicating with us on how the vehicle was progressing. More

by bj11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Robert Brogden Buick GMC responded

Thank you for your review! It's great to hear you found our team at Robert Brogden's Olathe Buick GMC helpful and courteous during your visit. It’s always a pleasure to assist our customers, especially those who are traveling from out of town. We appreciate your feedback and hope to see you again. Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

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Employee Rating

Quality professional service, kept up to date with the status of the vehicle while it was being repaired. Followed through on everything in a timely manner. More

by CBROWNING1990
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the quality of service at Robert Brogden's Olathe Buick GMC. It's great to hear that you felt well-informed throughout the repair process. We strive to provide timely and professional service to all our customers. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 21, 2025

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I had great and fast service for my oil change and tire rotation. I was helped by two very competent service representatives. More

by blamb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Jun 21, 2025

Robert Brogden Buick GMC responded

Thank you so much for the fantastic review! We're happy to hear you received quick and reliable service for your oil change and tire rotation at Robert Brogden's Olathe Buick GMC. Our team takes pride in getting the job done right, and it means a lot to know their efforts were appreciated. We look forward to seeing you again next time! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2025

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Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. More

by grexhoggatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jun 15, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced fast and friendly service at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t More

by EMILYGORDANIER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self

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Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

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