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Matt Jones
Matt Jones at Toyota of Rockwall
Refer Me
5.0

Matt Jones

Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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32 Reviews of Matt Jones

September 28, 2020

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"The finance took awhile . But that’s how it always is..."

- Mflo65

The finance took awhile . But that’s how it always is when you’re buying a new vehicle. Overall it was great 👍 Pedro Cachay was a great salesperson 👨‍💼 Very true, nice and funny 😁 Made it go buy faster . Finance was very nice and honest . That counts a lot for me . I will be back to purchase when the time is right . P. S. I LOVE MY TOTOTA RAV4...

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Yes

Other Employees Tagged: Pedro Cachay

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September 18, 2020

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"It was my intent to have my vehicle in by Thursday so I..."

- CAREY_NIX

It was my intent to have my vehicle in by Thursday so I could have it for the weekend. The wife’s car was at the local Ford dealership and they took much longer than they promised. You guys made it happen for me.

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Yes

Other Employees Tagged: Justin Hogue

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September 16, 2020

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"Always professional and efficiently fast and it’s clean..."

- AMARISDEJESUS276

Always professional and efficiently fast and it’s clean which is really great during pandemic I do see they’re actively cleaning it I love toyota

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Yes

Other Employees Tagged: Don Maddran, Dan Landrum, Justin Hogue, Mick Schott, Stephanie Sanchez, Carlos Perez

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September 02, 2020

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"My wife took the Camry for an oil change, but she said..."

- Steve

My wife took the Camry for an oil change, but she said very body was very nice and they help her as soon as she open the door.

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Yes

Other Employees Tagged: Matt in service we had an oil change

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August 27, 2020

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"Great service. Everything was taken care of in a very..."

- rcspencerjr

Great service. Everything was taken care of in a very professional manner. The car was cleaned and serviced as expected. Extremely knowledgeable with what needed to be serviced.

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Yes
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August 22, 2020

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"Matt Jones was extremely helpful and very professional...."

- Maria

Matt Jones was extremely helpful and very professional. He made me feel welcome and important. He explained everything in detail and I had no worries . Thank you Matt!

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August 19, 2020

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"Always a pleasure to work with Toyota Rockwall. Great..."

- Kathy Howe

Always a pleasure to work with Toyota Rockwall. Great service wonderful people . Very respectful during this pandemic. Dealership environment felt clean and safe. Will be back

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Yes

Other Employees Tagged: Don Maddran, Dan Landrum, Justin Hogue, Mick Schott, Stephanie Sanchez, Carlos Perez , Matt and Don

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Sep 01, 2020

Toyota of Rockwall responded

Thank you for sharing, Kathy! We appreciate you.

August 16, 2020

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"The work was done as promised. I requested additional..."

- vjjackson44

The work was done as promised. I requested additional work to be done which was done in a very timely manner.?Matt provided excellent service!

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August 10, 2020

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"Always great and awesome. Everyone is great at service,..."

- NS

Always great and awesome. Everyone is great at service, especially Carlos, Matt, Justin, and Kasey. The managers are sometimes kind a rude, but service advisors (their juniors) work great to take over their rudeness.

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Yes

Other Employees Tagged: Don Maddran, Justin Hogue, Carlos Perez , Kasey

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August 06, 2020

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"Friendly, welcoming atmosphere!Courteous and..."

- cheetahchickma

Friendly, welcoming atmosphere! Courteous and knowledgeable staff! Spacious and attractive showroom and service waiting room! I would buy here again! Worth the drive for sure!

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Yes

Other Employees Tagged: Scott Smith, Jonathan Elizondo , Jonatan Mendoza, Sales

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Sep 01, 2020

Toyota of Rockwall responded

Thanks so much for sharing your feedback, we appreciate it very much!

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