Matt Merlino | Page 12

Tina our advisor has been great but service dept. Left coolant cap off. Tina corrected that car wash broke left rear marker light. Not g coolant cap off. Tina corrected that car wash broke left rear marker light. Not g More

by JBAILEY8 Verified Customer Verified Customer

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Maria was great,handled the warranty company and keep me informed thought the process Shop foreman and tech took the time to explain what was going on with the car informed thought the process Shop foreman and tech took the time to explain what was going on with the car More

by Cchs61 Verified Customer Verified Customer

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My service appointment went fine. I appreciate that my service coordinator arranged for a ride to/from a local restaurant so I did not have to wait in the waiting area. I also did a test drive on a large service coordinator arranged for a ride to/from a local restaurant so I did not have to wait in the waiting area. I also did a test drive on a larger vehicle as I am currently in a convertible but want to move to a SUV. Also, received a video from the technician working on my vehicle & that was nice. K.M. More

by KMILAZZO Verified Customer Verified Customer

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Tiffany was friendly and knowledgeable. great service! Waiting area had good seats, snacks and popcorn! We just moved here and are very pleased with our new BMW dealership. Waiting area had good seats, snacks and popcorn! We just moved here and are very pleased with our new BMW dealership. More

by Cindy Verified Customer Verified Customer

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Everyone is wonderful to work with! From the valet to service writer. Great waiting area! Lots of snacks and soda, coffee. Keep the great work! service writer. Great waiting area! Lots of snacks and soda, coffee. Keep the great work! More

by NIELA Verified Customer Verified Customer

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Best service ever received. Great prices for over the top quality work. Thank you very much BMW.of Sarasota Also special thanks to Telly in the parts department. quality work. Thank you very much BMW.of Sarasota Also special thanks to Telly in the parts department. More

by WFREEMAN2 Verified Customer Verified Customer

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Excellent service Excellent and courteous service very attentive staff and service. Took care of all of my needs would recommend sarasota bmw to all my friends and fami Excellent and courteous service very attentive staff and service. Took care of all of my needs would recommend sarasota bmw to all my friends and family. Overall great experience More

by SUNSETIKE Verified Customer Verified Customer

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Total Satisfaction I was concerned about the recently problem I had would not be fixed. Bit I was pleasantly surprised. Carlos took are of a the details including a loan I was concerned about the recently problem I had would not be fixed. Bit I was pleasantly surprised. Carlos took are of a the details including a loaner car. Very satisfied Thanks More

by DONDIDS Verified Customer Verified Customer

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10000 mi service Jessica Asst Service Manager consistently exudes excellence in communications w the client and assuring timely repairs and service. Overall the servic Jessica Asst Service Manager consistently exudes excellence in communications w the client and assuring timely repairs and service. Overall the service staff are very friendly and helpful. More

by SLIM524 Verified Customer Verified Customer

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Everything was above my expectations. I was met with a smile and it just got better. I was kept informed as to the progress of my repair and the vehicle was finished as promised. I was met with a smile and it just got better. I was kept informed as to the progress of my repair and the vehicle was finished as promised. More

by ALDORPANDOLFI Verified Customer Verified Customer

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