Matt Merlino

Service was thorough, efficient, and quick. The attendant was helpful and friendly. I will certainly return. The attendant was helpful and friendly. I will certainly return. More

by Nancy Verified Customer Verified Customer

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I had to wait all day for the service done on my BMW and then when I arrived they were like do you want us to clean your car and I thought this is annoying I have been waiting all day why didn't you just cl then when I arrived they were like do you want us to clean your car and I thought this is annoying I have been waiting all day why didn't you just clean my car instead of making me wait like another hour to have it cleaned so I was upset about that when I take it to my dealership in Connecticut they always clean the car and I pick it up and it's clean I don't have to wait like an extra hour after already dropping the car for 6 hours More

by klanyc12 Verified Customer Verified Customer

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The employees are really great. I am frustrated with the car. Too many problems occurring I am frustrated with the car. Too many problems occurring More

by ggood Verified Customer Verified Customer

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The staff always tries and appeases me One way or the other, always willing to help other, always willing to help More

by SBOIS Verified Customer Verified Customer

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Service was great and the service representative was great and explained everything The staff is always very curious great and explained everything The staff is always very curious More

by 123PUTTER Verified Customer Verified Customer

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All aspects from folks meeting you on arrival, knowing your coming and top notch detail on the technical work performed and the results found !! Great job !! your coming and top notch detail on the technical work performed and the results found !! Great job !! More

by MARC.SAUVAGEAU Verified Customer Verified Customer

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Great service friendly environment I was very satisfied and happy with service I highly recommend and happy with service I highly recommend More

by RAFAEL velasquez Verified Customer Verified Customer

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Service dept personnel always pleasant. Any work is explained in detail. Very pleased with BMW. Any work is explained in detail. Very pleased with BMW. More

by JABLAN624 Verified Customer Verified Customer

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Informative. Everyone was friendly and service was done timely. Straightforward process checking in. No complaints Everyone was friendly and service was done timely. Straightforward process checking in. No complaints More

by andreafsmith1 Verified Customer Verified Customer

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Pleasant experience with getting two tires replaced from picking up a screw in one tire and sharp object in another, changed the oil while there. Derek took care of my services and others were all professi picking up a screw in one tire and sharp object in another, changed the oil while there. Derek took care of my services and others were all professional from the greater to the cashier and lot man bringing my car to me upon completion. $1,200 for two tires but BMW's price was only $30 more per tire, and I would rather have their techs do the install than some tire shop with the wrong equipment. Overall happy with the service received. David B. More

by djbutler0 Verified Customer Verified Customer

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