"Wonderful Car Buying Experience"
I can't say enough nice things about Knauz and Matt Pudlo specifically. I wish every one of my car buying experiences were this good. Matt took care of my wife and I from start to finish, and has even followed up with us several times after we took a car home. Matt knows everything there is to know about the vehicle we purchased and has a true passion for what he does. If you are interested in any type of BMW M car, Matt is the guy to see in the Chicagoland area. There was no pressure at any point from anyone on staff at Knauz to sell us something we weren't interested in. Everything was completed in a timely manner exactly when Matt said it would be done. Aside from Matt, we also had a great experience with Doug in the finance department as well as Sam who was a BMW Genius and showed us the ins and outs of all the features of our new car. We will be coming back here in the future!
Other Employees Tagged:
"My first BMW"
- Travis N Wiser
Matt Pudlo and Tisha Akulich were great to deal with. Extremely knowledgeable and very attentive to all my questions. I am a bit of an enthusiast and had lots of questions about how the car works as well as what to expect with the ordering process and taking delivery. Matt and Tisha availed themselves to me at all times.
Spencer was my "genius" on the day of my delivery. Spencer was super knowledgeable about all my questions and he answered them effortlessly. Most importantly, he was very patient with me. I think it took him longer to work with me than he expected (sorry to the next customer behind me). Spencer was super to work with.
I was introduced to Luke because he is a big fan of the 3 series. Although he was not directly involved with the sale of my car, I'm giving Luke a mention because he was also helpful in offering advice and suggestions about the car.
Overall it was a pleasure working with the folks at Knauz, and I will recommend them to all of my friends and family.
"Perfect sales experience"
Moved from a Lexus to a BMW. Going in I thought I would be getting a 535. After meeting Matt Pudlo, I looked at the 400 and 300 series. I had not considered them thinking they were similar in size to my IS 250 and I was wanting a bit more interior room - I was wrong. Matt pointed out all the differences between the models and I wound up getting a car I had not thought of - the 335 GT. Roomy, comfortable accompanied by a very pleasant, no pressure sales experience. I was kept abreast of the car build, shipping, arrival throughout the process. Very nice attention to details.
"Amazing from A to Z!"
My sales rep was Matt Pudlo--and WOW did he do an excellent job from the beginning to the end of the process of delivering my M3. The process was over several months because I custom built it and he walked me through it like it was his own car! I felt like I was buying a car from my friend--not a car salesman! I would highly recommend Matt and Knauz BMW-he is TRULY EXCEPTIONAL!
"Best BMW buying experience!"
My buying experience at Knauz BMW was absolutely wonderful. Matt Pudlo, went above and beyond to help me in my purchase of my 2015 BMW M4. From the test drive, to working numbers and the whole delivery experience it was very pleasant. A few months after purchasing my M4 I had again reached out to Matt to purchase a 2015 BMW 328i Xdrive. I made some life changes which required me to trade my M4. Yet again, Matt went above and beyond to assist me in any way that he could. Yet again a few months go by and I call Matt Pudlo and have him special order a 2016 BMW M4 for me in the exact spec that I want. The buying experience here is second to none and I will always shop for BMW's at Knauz BMW. Matt is very experienced and has a vast knowledge, especially on ///M cars. TOP NOTCH!
Matt Pudlo made the whole purchasing experience easy and great. He has excellent follow up even after the deal is done. I would highly recommend working with him. Spencer Parker, the Genius bar was patient and his explanation of the car's functions was easy to follow. I also brought my old car in for service and enjoyed working with Josh Paez. I am very pleased with my experience with Knauz.
Great process with Matt Pudlo when I bought my M5 it was seamless no issues and they brought the car from a different dealership! I would highly recommend him for any small or big purchase
"Best buying experience with a dealer I've ever had."
Picked up my 2016 M3 back in November and enjoying every second of ownership. Ordering the car was very straight forward and haggle free. Matt Pudlo did a great job getting me a deal that was appealing to me. After I ordered, Matt kept me up to date with the car's progress all the way up to the delivery. Never have I had this kind of treatment with any other dealership. This is my second new BMW and by far the experience at Knauz BMW was outstanding. I would recommend anyone to buy their new BMW from Knauz.
"Great Experience Buying my New BMW--Matt and Sam were Super!"
I recently picked up a 2016 428i Gran Coupe and love it. I had a fantastic experience working with Matt Pudlo, my sales advisor who was extremely knowledgable and passionate about BMW's, and with Sam, the BMW Genius, who supported me before and after the decision. Despite the construction work the whole Knauz BMW team provided a top notch experience!! My 4th BMW from Knauz.
Other Employees Tagged:
, Sam Picchietti, BMW Genius
"Fantastic customer service"
I had a very pleasant experience at Karl Knauz BMW with my client advisor Matt Pudlo. We emailed back and forth for an hour so and he gave me a stand up deal no one else could come close to matching. The entire process was painless , fast and easy. I was done and out the door in about an hour. Thank you Karl Knauz BMW , Matt Pudlo and Scott A. In finance.