Francisco is wonderful to talk with and make sure
anything that is needed is done in a timely manner. He makes it my favorite dealership.
anything that is needed is done in a timely manner. He makes it my favorite dealership.
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by natesawin55
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco
Jul 23, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Fiendly Polite efficient, took all day on the ball
joints and trans fluid change, the only down falls is very expensive
joints and trans fluid change, the only down falls is very expensive
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by Cindy
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
This dealership and it employees have always been
respectful, professional, considerate, and informational providing me service in a timely manner.
respectful, professional, considerate, and informational providing me service in a timely manner.
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by JBrimmer
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Everyone is awesome!
I will always return here for my future services. Always friendly too!
I will always return here for my future services. Always friendly too!
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by fmartinez17
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Deal was quick and easy.
Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast.
Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast.
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by DINOCO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cameron Mercier
Jul 10, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Easy to work with and no pressure!
Staff were very friendly and very professional in their dealings with me
Staff were very friendly and very professional in their dealings with me
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by RJANOS
Verified Customer
Verified Customer
Jul 06, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Pretty good.
The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if
The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if they got the part before I dropped it off and received no response. I went to drop it off the day and time the guy told me and he told me they never got the part and he would call me. A call before my appointment would have been nice. A few hours later I received a call they found the part and to bring it in. They had finished it quickly.
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by BOEHNEN01
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donnie
Jul 06, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Always friendly, helpful, professional staff.
They take great care of my car and keep it running smoothly.
They take great care of my car and keep it running smoothly.
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by Crystal
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2025 -
Klamath Falls Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Very friendly, helped right away.
Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff.
Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff.
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by NONE110
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gentleman who assisted me before 8:00 am outside, guiding me on the procedure to get paperwork and fill it out. He even showed me how to find mileage information.
Jun 27, 2025 -
Klamath Falls Toyota responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Toyota trucks have changed over the last 10 years, I went
from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is
from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product
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by STEPHEN_ROOKER
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Klamath Falls Toyota responded
We're sorry to hear about your experience, Stephen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com