Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.6
134 Reviews
4.6

134 Reviews

Write a Review

134 Reviews of Matt Snipes

July 23, 2025

Dealership Rating
Employee Rating

Francisco is wonderful to talk with and make sure anything that is needed is done in a timely manner. He makes it my favorite dealership. More

by natesawin55
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Francisco

Jul 23, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

Fiendly Polite efficient, took all day on the ball joints and trans fluid change, the only down falls is very expensive More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Donnie 5 star

Jul 17, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

This dealership and it employees have always been respectful, professional, considerate, and informational providing me service in a timely manner. More

by JBrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jul 17, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

Everyone is awesome! I will always return here for my future services. Always friendly too! More

by fmartinez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing

Jul 17, 2025

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 10, 2025

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Employee Rating

Deal was quick and easy. Negotiated online since I had to drive 5 hours to pick the car up. Was in and out real fast. More

by DINOCO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Mercier

Jul 10, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 06, 2025

Dealership Rating
Employee Rating

Easy to work with and no pressure! Staff were very friendly and very professional in their dealings with me More

by RJANOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jul 06, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 05, 2025

Dealership Rating
Employee Rating

Pretty good. The part didn't get ordered I needed, but I was notified in a timely manner. Went to drop my car off a second time, and had called and text to see if More

by BOEHNEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie

Jul 06, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 04, 2025

Dealership Rating
Employee Rating

Always friendly, helpful, professional staff. They take great care of my car and keep it running smoothly. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jul 04, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 27, 2025

Dealership Rating
Employee Rating

Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. More

by NONE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gentleman who assisted me before 8:00 am outside, guiding me on the procedure to get paperwork and fill it out. He even showed me how to find mileage information.

Jun 27, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 27, 2025

Dealership Rating
Employee Rating

Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is More

by STEPHEN_ROOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jul 02, 2025

Klamath Falls Toyota responded

We're sorry to hear about your experience, Stephen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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