Matt Snipes

Very friendly, helped right away. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. Thorough in completing paper work and what needs to be looked at in the future. Pleasure going in and talking with staff. More

by NONE110 Verified Customer Verified Customer

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Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product More

by STEPHEN_ROOKER Verified Customer Verified Customer

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They were professional and quick to help you. I have not had any problems with lithia toyota. I have not had any problems with lithia toyota. More

by Dan Verified Customer Verified Customer

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Service is great and everyone is pleasant. They are helpful in explaining what was done during the visit and answering questions They are helpful in explaining what was done during the visit and answering questions More

by EHEARD2564 Verified Customer Verified Customer

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Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a leak. So if system is enclosed where did my Freon go? Why didn’t they fix the leak? I could have added more Freon without a$350 bill. At my oil change I told them my 12 volt charging units for a cell phone didn’t work, the mechanic that did the oil change said they looked fine and didn’t even check the fuses which the guy at the service desk changed for me. Earlier when I was asking about an appointment for an oil change Francisco said I could have a 30% discount and a week later the service desk didn’t honor it. Very disappointed in this dealership More

by Torotwister55 Verified Customer Verified Customer

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We have purchased two cars from Klamath Falls Toyota and each time the process was very fast and enjoyable. We live several hours away, but still make the trip. each time the process was very fast and enjoyable. We live several hours away, but still make the trip. More

by LILTEX Verified Customer Verified Customer

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They has great communication, they answered questions very well. A good group to work with! very well. A good group to work with! More

by KUMEMOTO Verified Customer Verified Customer

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I've had great service, quick and thorough. I had a chipped windshield right before leaving town and they were able to get me in last minute. I had a chipped windshield right before leaving town and they were able to get me in last minute. More

by LILTEX Verified Customer Verified Customer

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Pretty good felt a little rushed in buying good process more info on vehicle would have been better more info on vehicle would have been better More

by THOMASHAHN33 Verified Customer Verified Customer

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Joe is outstanding. Excellent customer service The waiting area is very pleasant with great coffee. Excellent customer service The waiting area is very pleasant with great coffee. More

by LLYNCH0 Verified Customer Verified Customer

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